SMS Safety Specialist - Training & Promotion
- Develop SMS eLearning: Design, author, and maintain engaging eLearning modules covering SMS principles, hazard identification, risk assessment, safety reporting, safety assurance, and safety promotion aligned to aviation regulatory requirements and company standards.
- Lead Training Programs: Build blended learning solutions (eLearning, virtual instructor-led training, microlearning, job aids) tailored for engineering, operations, services, MRO, supply chain, and functional teams.
- Safety Promotion Campaigns: Plan and execute recurring safety promotion initiatives (newsletters, videos, toolbox talks, posters, internal social) to reinforce leading indicators, lessons learned, and just culture behaviors.
- Content Governance: Establish and maintain a content lifecycle, version control, and refresh cadence; partner with SMEs to ensure technical accuracy, traceability to standards, and audit readiness.
- Learning Analytics: Define success metrics, dashboards, and reporting for training effectiveness (Kirkpatrick levels, completion, knowledge retention, behavior change, leading/lagging safety metrics); translate insights into course improvements.
- Stakeholder Engagement: Collaborate with Safety, Quality, operations leaders, functional training teams, and communications to align curricula to business risks and readiness needs.
- Continuous Improvement: Apply Lean learning design principles to reduce waste in training delivery, simplify user experience, and accelerate time-to-competence.
- Regulatory Alignment: Ensure SMS training aligns with applicable aviation regulations and standards (e.g., ICAO Annex 19, EASA Part-ORO, FAA 14 CFR Part 5) and supports internal audit and external oversight needs.
- Incident-to-Learning: Convert events, findings, and safety observations into timely, targeted microlearning and refreshers; support safety stand-downs and readiness campaigns.
- Bachelor's degree in Instructional Design, Learning Sciences, Aviation Safety, Human Factors OR Engineering
- Minimum of 4 years of experience in SMS, aviation safety, OR safety-critical industries with a focus on training and promotion
- Working knowledge of SMS components: Safety Policy, Safety Risk Management, Safety Assurance, Safety Promotion
- Strong instructional design capability (ADDIE, SAM) and adult learning principles; portfolio of eLearning/microlearning deliverables
- Proven ability to translate complex safety topics into clear, engaging training for technical and non-technical audiences
- Excellent communication, facilitation, and stakeholder management skills across functions and levels
- Aviation/industrial safety background with exposure to engineering, manufacturing, MRO, or field service environments
- Credentials such as CSP, CFIOSH, ASQ, or aviation safety certificates; human factors or HOP (Human and Organizational Performance) experience
- Experience creating accessible content (WCAG) and localizing training for global audiences
- Data storytelling skills using tools like Power BI or Tableau; experience with xAPI Learning Record Stores (LRS)
- Familiarity with just culture models, event learning, and behavior-based safety practices
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