Financial Adjustment & Resolution Supervisor (AE Supervisor 2) PN: 20067435

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What Our Employees Have To Say

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

What You’ll Be Doing

• Lead with Expertise: Supervise and mentor a talented team in the Financial Adjustments and Resolution Department, leveraging your knowledge of accounting systems and procedures under the guidance of the Accounts Receivable Manager.
• Drive Operational Excellence: Plan, oversee, and execute all fiscal and accounting operations within Financial Adjustments and Resolution to ensure accuracy and efficiency.
• Support Compliance & Controls: Monitor and maintain robust internal controls, processes, and documentation to uphold financial integrity and compliance standards.
• Own Key Processes: Manage critical functions including Employer Refunds and Prospective Billing & Collections email communications.
• Ensure Accuracy in Refunds: Review and approve manual refund requests in alignment with signature authority guidelines, ensuring timely and precise processing.
• Deliver Insightful Reporting: Create and present daily, weekly, and monthly reports that highlight collection efforts, resolution progress, and process improvements for leadership.

Completion of undergraduate core coursework in accounting; 18 mos. trg. or 18 mos. exp. in supervisory principles/techniques; 24 mos. exp. in accounting or in other fiscal/financial activity with exp. to be commensurate with duties to be assigned.

• Or undergraduate core coursework in business administration, economics or computer science; 16 semester or 24 quarter hours in accounting, 24 mos. exp. in position involving accounting, billings, collections, payments or reimbursements with exp. commensurate with duties to be assigned; 18 mos. trg. or 18 mos. exp. in supervisory principles/techniques.
• Or 6 mos. as Accountant/Examiner Supervisor 1, 66115 with state government exp. commensurate with duties to be assigned.
• Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Accounting and Finance

Position Description: 20067435.pdf

Major Worker Characteristics

Knowledge of: BWC, Finance & Collections policy & standard operating procedures*; accounting; finance, employee training & development; supervision; management; interviewing; business; BWC State Insurance & Administrative Cost Funds*.

Skill in: Personal Computer; BWC software (e.g. Microsoft Office products) *; calculator & adding machine.

Ability to: add, subtract, multiply & divide whole numbers, fractions, decimals & percentages; apply principles to solve practical problems; define problems, collect data, establish facts & draw valid conclusions; complete routine forms; prepare meaningful, concise & accurate reports; gather, collate & classify information about data, people or things; handle routine & sensitive correspondence; establish friendly atmosphere as supervisor or work unit.

Organization

Workers' Compensation

Agency Contact Name and Information

Matthew Palte- HCM Sr. Analyst: [email protected]

Unposting Date

Feb 18, 2026, 11:59:00 PM

Work Location

William Green Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$35.68/hr. - $50.75/hr.

Schedule

Full-time

Work Hours

40

Classified Indicator

Classified

Union

Exempt from Union

Primary Job Skill

Accounting and Finance

Technical Skills

Accounting and Finance

Professional Skills

Analyzation, Ethics and Values, Leading Others, Written Communication

Agency Overview

A Little About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.

For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision

To transform BWC into an agile organization driven by customer success.

Our Mission

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.