Retail Sales Manager

Retail Sales Manager at Goodwin Recruiting summary:

Experienced Retail Sales Manager to lead and develop a high-performing store sales team in Cincinnati, driving revenue, conversion, and customer satisfaction while coaching and developing staff. Responsibilities include managing sales associates, maintaining sales processes and service standards, partnering with operations and merchandising, and supporting showroom execution and inventory flow. Requires 5+ years in retail/customer-facing leadership, 2+ years in management, strong coaching, communication, and flexibility to work evenings and weekends.

We are seeking an experienced Sales Manager to lead and develop a high-performing retail sales team in Cincinnati, Ohio. This role is responsible for driving revenue growth, coaching sales professionals, and ensuring a consistent, high-quality customer experience. The ideal candidate brings strong leadership capability, operational discipline, and a proven record of sales success.

Benefits/Compensation:

• Competitive base pay plus lucrative bonus/commission potential
• Full medical, dental, and vision benefits after 30 days
• 401(k) with match, paid time off, and employee discounts
• Comprehensive training
• Tons of opportunity for career advancement
• Company discounts and perks

Key Responsibilities:

• Lead, coach, and manage a team of sales associates to achieve and exceed sales and performance goals
• Drive store-level revenue, conversion metrics, and customer satisfaction results
• Provide ongoing training, performance management, and professional development for team members
• Maintain consistent sales processes and service standards
• Partner with operations and merchandising teams to support showroom execution and inventory flow

Required Qualifications:

• Minimum 5 years of experience in retail sales, customer-facing leadership, or a related sales environment
• At least 2 years of experience in a sales management or supervisory role
• Demonstrated ability to coach, develop, and retain high-performing sales teams
• Strong communication, leadership, and organizational skills
• Ability to work a flexible schedule, including evenings and weekends

Keywords:

retail sales manager, store manager, sales leadership, customer experience, team coaching, revenue growth, inventory flow, merchandising, sales targets, performance management