Controls Field Service Technician
Company Overview:
Vogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the biogas, food and animal waste processing, wastewater treatment, and industrial liquid handling sectors. Our solutions play a critical role in optimizing industrial processes, increasing efficiency, and ensuring sustainable operations. As we continue to expand, we are looking for a technically proficient and highly motivated Controls Field Service Technician .
Position Overview:
The Controls Field Service Technician will be responsible for commissioning, troubleshooting, and repairing electrical control panels and automation systems at customer sites. This role involves extensive travel (approximately 60%) to customer locations to support equipment startups, provide field service, and ensure optimal system performance.
Key Responsibilities:
- Travel to customer sites using company vehicles to perform startups, troubleshooting, and repairs of electrical control panels and systems.
- Perform hands-on work with electrical systems, including wiring, PLC programming, VFDs, and automation controls.
- Conduct service calls both onsite and via phone to support customer needs.
- Perform inspections, testing, and repairs to meet UL(Underwriters Laboratories) and safety standards.
- Work with pumps and pumping systems, including rotary lobe, diaphragm, and progressive cavity pumps.
- Read and interpret technical drawings, schematics, and manuals to understand system design and troubleshoot problems effectively.
- Provide technical support in the areas of automation controls, and industrial equipment.
- Document service activities and communicate effectively with customers and internal teams.
Requirements
- 3–5 years of field service or electrical controls experience.
- Associate degree in a technical field, military experience, or equivalent work experience.
- Strong background in electrical controls and automation.
- Familiarity with UL (Underwriters Laboratories) standards and certifications to govern controls.
- Proficiency with PLCs, VFDs, and basic hand tools.
- Knowledge of pump systems is strongly preferred
- Strong problem-solving skills and ability to work independently.
- Willingness to travel up to 60%.
Benefits
- Opportunity to work with advanced industrial automation and pump technologies.
- Company-provided vehicles and tools.
- Competitive salary and benefits package.
- Training and professional development opportunities.
- Full benefits package including health, dental, vision, 401(k) with company match, and generous PTO.
- A collaborative environment within a growing, globally respected organization
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