Controls Field Service Technician

Company Overview:

Vogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the biogas, food and animal waste processing, wastewater treatment, and industrial liquid handling sectors. Our solutions play a critical role in optimizing industrial processes, increasing efficiency, and ensuring sustainable operations. As we continue to expand, we are looking for a technically proficient and highly motivated  Controls Field Service Technician .

Position Overview:

The Controls Field Service Technician will be responsible for commissioning, troubleshooting, and repairing electrical control panels and automation systems at customer sites. This role involves extensive travel (approximately 60%) to customer locations to support equipment startups, provide field service, and ensure optimal system performance.

Key Responsibilities:

• Travel to customer sites using company vehicles to perform startups, troubleshooting, and repairs of electrical control panels and systems.
• Perform hands-on work with electrical systems, including wiring, PLC programming, VFDs, and automation controls.
• Conduct service calls both onsite and via phone to support customer needs.
• Perform inspections, testing, and repairs to meet UL(Underwriters Laboratories) and safety standards.
• Work with pumps and pumping systems, including rotary lobe, diaphragm, and progressive cavity pumps.

• Read and interpret technical drawings, schematics, and manuals to understand system design and troubleshoot problems effectively. 

• Provide technical support in the areas of automation controls, and industrial equipment.
• Document service activities and communicate effectively with customers and internal teams.

Requirements

• 3–5 years of field service or electrical controls experience.
• Associate degree in a technical field, military experience, or equivalent work experience.
• Strong background in electrical controls and automation.
• Familiarity with UL (Underwriters Laboratories) standards and certifications to govern controls.
• Proficiency with PLCs, VFDs, and basic hand tools.
• Knowledge of pump systems is strongly preferred

• Strong problem-solving skills and ability to work independently.
• Willingness to travel up to 60%.

Benefits

• Opportunity to work with advanced industrial automation and pump technologies.
• Company-provided vehicles and tools.
• Competitive salary and benefits package.
• Training and professional development opportunities.

• Full benefits package including health, dental, vision, 401(k) with company match, and generous PTO.
• A collaborative environment within a growing, globally respected organization