Admin Support Clerk

Job Snapshot

• Employee Type: Full-Time
• Location: HYBRID
• Job Type: Admin - Clerical Health Care
• Experience: Not Specified
• Date Posted: 12/12/2025

This position offers Hybrid work opportunities following On-Site training at the TeamHealth Akron Billing Center in Fairlawn, OH.

Hybrid Schedule requires 2-3 days on-site per week.

If you are looking for the perfect, entry level opportunity to learn the healthcare revenue cycle process, APPLY TODAY!

OVERVIEW:

The Admin Support Clerk position is primarily responsible for providing general administrative support to the TeamHealth Akron Billing Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform duties to assist in preparation of HICs for mailing.
• Search and print EOBs, match to HIC, then mail to insurance carrier. For manuals, pull EOB and follow the same process.
• Retrieve, copy, sort, and file various patient related information.
• Separate and process address changes, as well as scanning bad addresses.
• Organize and prepare patient records and reports for off-site storage
• Prepare and ship records/EOBs to off-site storage, as well as retrieve records/EOBs from off-site storage.
• Print, match medical records through Onbase.
• Responsible for getting ERA report and printing HIC. Also printing HICs for secondary's
• Variance Report from Allowable
• Responsible for logging Inpatient and/or Procedural charts in and out of MRTS
• Responsible for opening and sorting all incoming mail.
• Akron PS/CL and Akron FL Rejection Report
• Provide coverage on main switchboard for breaks and vacations
• ETM Rejections for Medical Records and/or EOB
• ETM Claim Edits
• Batch charts received from facilities by date of service or group together to create straggler batches
• Distribute all incoming correspondence from facilities via Fed Ex
• Reconcile Inpatient Paper Charts or Straggler Paper Procedural documentation coded by verifying the patients in IDX to assure all billable records are present.
• Prepare Batch Proof Sheets for Inpatient Charts
• Enter all incomplete charts from Coding paper batches into MRTS
• MRTS Updates
• Onbase Reconciliation
• Verifying Stragglers are noted in MRTS and marked as Received
• Date Stamp all inpatient charts
• Enter all “No Charge” documentation from Coding as Unbillable and move patient to Unbillable if under Incomplete or Missing in MRTS
• Document all miscellaneous charts received from facilities from MRTS as “Received” or “Bill as is”.
• Global Scan paper charts to Woodbury Coding
• Make appropriate updates to all logs

Job Requirements

QUALIFICATIONS / EXPERIENCE:

• Basic typing skills, 35 WPM with 95% accuracy
• Accurate 10-keystrokes by touch, 8,000 keystrokes WPH with 95% accuracy
• Detail Oriented
• Good oral and written communication skills
• Able to work in a fast-paced environment
• Good organization skills
• Good analytical, problem-solving skills
• Able to perform duties independently without direct supervision
• Flexibility
• Strong desire to work
• Minimum high school diploma or equivalent
• Entry-level position, no previous experience required.