CNC Field Service Engineer

Job Description

Job Description

Latest Technology | Excellent Culture | Consistent Growth & Learning

In this role you will have the opportunity to work locally (focusing on the southern Ohio Market) with some of the latest technology and a myriad clients in an organization that supports their service technicians!

We provide a car allowance or a company vehicle, a company cell phone, a laptop, we take care of your gas, and try to get the reports and other things out of your way so you can focus on what you do best – work on top of the line machines and make your customers raving fans!

In sum, we truly do believe this not only a great place to work, but also the best place for our employees' careers to thrive and grow.

Please visit Ellison "About Us" page to learn more.

What makes this role interesting, is that you have the opportunity to be in different facilities kind of working on different projects and different challenges each day. There is some travel required, however we expected to be in the local area with minimal nights away during the week)

Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.

Essential Duties include:

• Perform field service, installations or PMs as required.
• Resolve customer issues and provide sales support and some training
• Communicate effectively with a variety of different people
• Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
• Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.

What are we looking for?

Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."

Graham Hooper (CEO)

You should be proficient in:

• Maintenance and Repair Skills
• Field Service Readiness