ORDER PROCESSOR

Job Description

Job Description

Position Description: The Order Processor plays a vital role in creating an outstanding customer experience by ensuring all customer orders are processed accurately, efficiently, and on schedule. This position serves as an important link between customers, operations, and internal teams by reviewing order details, resolving discrepancies, and helping maintain a smooth and organized workflow.We are seeking an individual who is highly detail oriented, organized, and able to thrive in a fast paced environment. The ideal candidate enjoys problem solving, managing multiple priorities, and contributing to a team focused on accuracy, efficiency, and exceptional customer service. This is an exciting opportunity for someone who wants to make a meaningful impact each day while growing within a collaborative and supportive workplace. Position Responsibilities: •\tReview and verify incoming customer orders for completeness and accuracy
•\tEnter and process orders into the company’s system in a timely manner
•\tCommunicate with customers to clarify order details, pricing, or delivery requirements
•\tCoordinate with sales, warehouse, and shipping teams to ensure smooth order fulfillment
•\tMonitor order status and resolve any issues or discrepancies
•\tMaintain accurate records of transactions, customer interactions, and order updates
•\tAssist in inventory checks and report stock shortages or inconsistencies
•\tEnsure compliance with company policies and procedures
Additional Information: Competitive salary based on experience Benefits package including Health, Dental, Vision, 401KVacation/Paid Time OffPaid Holidays for Full-Time Eligible Positions Established and growing company with over 40 years of industry successCollaborative and supportive team environmentOpportunity for growth and long term career developmentWork with advanced manufacturing and fabrication operationsBe part of a company committed to quality, precision, and customer satisfaction Job Advertisement: Join Queen City Polymers - Build Your Future With a Leader in JoinLocated in West Chester, Queen City Polymers has been delivering high quality plastics manufacturing, fabrication, machining, and distribution solutions across North America since 1980. The company specializes in custom plastics fabrication, precision machining, fulfillment, and industrial plastic solutions serving industries including automotive, medical, retail, food production, electronics, and OEM manufacturing.