Residential inside sales consultant
We build and operate fiber networks and provide transformative multi-Gigabit internet access to homes and businesses in small and medium-sized communities across the Southeast and Midwest U.S.
_________________________________________________________ About this Role:As a Residential Inside Sales Consultant, you will work remotely from home in a high-volume sales environment utilizing a proven advanced sales strategy. Our Kinetic sales processing technology is simple, easy to use, and helps capitalize on customer relationship opportunities effectively and efficiently. In this role, you will receive comprehensive paid training to teach you everything you need to know about consumer sales so you can thrive in our performance-based culture. Top performers earn thousands in sales commissions every month. You do not need to have sales experience to be successful in this role, we will teach you everything you need to know, and we’ll make sure you have fun at work…from home. What You’ll Do:
- Receive inbound calls in a virtual, work-from-home environment.
- Deliver customized business solutions to existing customers.
- Update customer accounts through computer-based systems.
- Learn and maintain product and service knowledge and articulate this information to customers.
- Ability to speak clearly and articulate trouble-shooting steps to non-technical customers. Excellent verbal and written communication skills, telephone voice, and telephone etiquette. Spanish bilingual is a plus!
- Strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment.
- Project a positive, professional attitude along with a confident and outgoing personality.
- Ability to build rapport quickly and successfully with a wide range of customers.
- Ability to work assigned schedule including date, evening, weekend and/or holiday hours.
- Bilingual (Spanish/English) skills a plus.
- Sales experience a plus.
- This position can be located remotely anywhere within the US.
- This is a virtual/work from home position. Remote employees are required to maintain a distraction-free workspace with sufficient highspeed internet of 25 MBPS or higher.
- It is required that you can hard-wire to a modem during times of unstable internet service.
- High School diploma or equivalent and at least 6 months’ work experience. College hours or a college degree may be substituted for experience as deemed appropriate.
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance: Computer, Printer, Telephone, Basic Office Supplies _________________________________________________________ Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to criminal background check, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. A prior criminal record will NOT automatically disqualify a candidate but will be evaluated on a case-by-case basis considering a number of factors, including but not limited to the nature and specific duties of the position. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
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