General Manager- Le Burger

About Le Burger:

Le Burger 4304 is a French-inspired burger spot built

around a playful idea:

“What would happen if two American guys opened a burger

joint in Paris?”

Our original Minneapolis location brings this concept to

life with fast-casual charm — bright, family-friendly, and full of fine-dining

flavor, served with counter-service ease.

Now in Cleveland, we’re turning up the volume with a

full-service, neighborhood bar. It's everything people love about Le Burger — but

with room to stay awhile. Guests can grab a cocktail, catch the game, and

settle in for a relaxed, elevated experience.

About the Role:

We’re seeking a General Manager who’s ready to lead

operations, create memorable guest experiences, and develop a high-performing

team — all while embodying our core values. The GM will be instrumental in

shaping the culture, driving profitability, and delivering operational

excellence.

Our Core Values

• Par Excellence
• We go beyond expectations. Every detail, every plate, every interaction should reflect our commitment to excellence.

• Espirit de Corps
• We believe in pride, professionalism, and constant improvement — together

• Of Service
• We serve with sincerity, gratitude, and anticipation of our guests' needs. Thoughtfulness is our default.

Key Responsibilities:

Operational Leadership

• Run successful shifts with strong prep, staffing, and real-time decision-making.
• Be on the floor — actively engaged and leading service like a quarterback, not a sideline coach.
• Model our core values in every interaction.

Guest Experience

• Personally handle high-touch moments, VIPs, special requests, and guest complaints.
• Build lasting relationships with regulars and ensure loyalty through attentiveness and care.

Systems + Tools

• Ensure POS and reservation systems are accurate and up to date.
• Analyze seating, sales patterns, and collaborate with leadership to implement improvements.

Team Development

• Hire FOH team members aligned with our values.
• Lead onboarding and training with clear SOPs, benchmarks, and feedback at 30/60/90 days.
• Conduct structured development conversations and assign growth responsibilities.

Financial Accountability

• Track and report weekly sales, labor, and cost KPIs.
• Work with the Chef and AGM to improve margins without sacrificing hospitality.

Leadership Culture

• Lead and coach AGM and MODs with quarterly development goals.
• Support other leaders in their growth and feedback conversations.

Qualifications

• 4+ years of restaurant management experience
• Strong background in staffing, scheduling, and training
• Experience with inventory management and ordering
• Strong knowledge of food, beer, wine, and spirits
• Financial literacy: experience reviewing financial statements and reconciling
• Excellent organizational and communication skills
• A passion for hospitality and team development
• Entrepreneurial spirit and drive to grow something meaningful

Perks + Benefits

• Competitive Salary: $70,000–$80,000
• Health, Dental & Vision Insurance (50% employer contribution)
• Paid Time Off + Manager Meals
• Growth & Promotion Opportunities

Wlcome to Harbor Bay Hospitality! Our roots are in Cleveland, but our aspirations are driven by our cosmopolitan experiences across the globe. Our plans can be summed up with three simple promises: Really Good Stuff. Served Humbly. In Great Rooms.