Agentic AI Outcomes Engineer

Summary

Expedient seeks a mid- to senior-level Agentic AI Engineer for our Cleveland office. You'll help enterprise clients transform manual processes into autonomous AI workflows that deliver measurable ROI through time savings. As a technical guide, you'll translate business objectives into practical AI solutions using our AI CTRL platform—a secure enterprise system combining company data with agentic AI to simplify adoption at scale.

Key Responsibilities

• Consultative Solution Design : Partner with clients to identify high-impact processes and design AI-driven workflows using LLMs, APIs, and automation tools that deliver consistent efficiency gains
• AI Workflow Development : Build end-to-end AI solutions—from data ingestion and prompt engineering to application integration—ensuring robust, secure implementations with tangible ROI
• Client Support : Bridge technical complexity and business needs. Advise on AI/ML options, data requirements, and architecture. Conduct workshops to build user confidence in AI adoption
• Integration : Collaborate with data engineering and professional services teams on data pipelines, vector databases, and APIs while maintaining security and governance
• Optimization : Refine AI agents and prompts based on performance feedback, monitoring outcomes to improve accuracy and reliability
• Innovation : Experiment with emerging tools and frameworks. Develop proof-of-concept demos showcasing AI CTRL's capabilities for novel challenges

Qualifications

• Experience : 5+ years in software engineering, data engineering, or AI solution development; 2+ years implementing AI/ML solutions in business environments. Client-facing experience preferred.
• Skills : Proficiency in Python, Go, or similar languages; expertise with AI/ML frameworks and LLMs; mastery of prompt engineering; experience with databases (SQL/NoSQL), data pipelines, and APIs. Familiarity with vector databases, orchestration frameworks, and cloud platforms (AWS, Azure, GCP) preferred.
• Attributes : Exceptional communicator who explains technical concepts clearly. Empathetic, adaptable, accountable, and collaborative. Passionate about AI's transformative potential.
• Education : Bachelor's in Computer Science, Engineering, or related field (or equivalent experience). AI/ML certifications a plus.

Location : Cleveland, Ohio office. On-site role, regional travel may be required.

Salary for this position will be based on your experience and your skills. Estimated salary range is $100,000 to $150,000 annually.

WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.

For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.