User experience research manager - marketplace

Summary:

Facebook is looking for a User Experience Research Manager with research, communication and people management skills. We are seeking a candidate with a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will lead a team of world-class researchers across a key product vertical, and across multiple research disciplines. We are looking for an experienced leader with a proven track record of building and managing high-performing teams. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to measurable business value.

Required Skills:

User Experience Research Manager - Facebook Marketplace Responsibilities:

Guide research throughout the product life-cycle from early stage generative research, through iterative concept or prototype testing, and post-launch measurement

Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions

Identify and prioritize short-term and long-term research that delivers impact

Resource Allocation - ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge

Hire, develop, and retain talent

Advocate passionately for the customer, ensuring that the product experience is aligned to user needs and expectations

Minimum Qualifications:

Minimum Qualifications:

Bachelor's degree or significant experience conducting UX research with meaningful business impact

15 + years of experience conducting and/or studying research post-Bachelor's degree

5+ years of experience directly managing, coaching and developing full-time researchers

Experience directly managing across different research methodologies

Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)

Experience building teams over time through hiring, growing, and retaining high-performing researchers

Experience building and setting research strategy that connects with business strategy

Track record of translating research into business impact

Experience working with a variety of cross functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

Preferred Qualifications:

Preferred Qualifications:

Master's or PhD degree in Human-Computer Interaction, Psychology, Sociology, Economics or related field

18+ years of conducting and/or studying research post-Bachelor's degree

eCommerce Experience is a plus

Public Compensation:

$192,000/year to $265,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].