IT POS Consultant

We are looking for an IT POS Consultant to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.

About the Role

Our client is seeking an experienced IT POS Consultant to support, configure, and enhance point‑of‑sale solutions across multiple retail and customer‑facing environments. This fully remote role (Ohio residents only) requires strong hands‑on experience building and customizing POS platforms, along with the ability to collaborate cross‑functionally and support fast‑paced, retail‑oriented operations.

Responsibilities

• Configure, customize, and maintain POS solutions such as Aloha CFC, Micros, Infor, PAR, and/or Toast
• Support POS deployments, menu builds, integrations, updates, and configuration changes
• Collaborate with cross‑functional teams—IT, operations, finance, vendor partners—to gather requirements and deliver scalable solutions
• Troubleshoot POS issues including hardware, software, payment processing, and back‑office functions
• Assist with lifecycle projects such as POS migrations, upgrades, rollouts, and new site openings
• Document workflows, configuration standards, and troubleshooting steps
• Analyze business needs and recommend improvements to POS workflows and system usage
• Support users with ticket escalations and service requests
• Partner closely with retail or customer‑facing teams to ensure system alignment with store operations

Qualifications

• Experience building and configuring POS tools (Aloha CFC, Micros, Infor, PAR, Toast — preference for multi‑platform exposure)
• Experience with software configuration, menu management, and integrations within POS systems
• Strong background working with cross‑functional teams (operations, IT, vendors, customer‑facing teams)
• Recent retail or customer‑facing experience preferred — understanding of store workflows, customer interaction points, and operational impact
• Strong troubleshooting, documentation, and problem‑solving skills
• Ability to manage multiple priorities in a remote environment
• Must reside in Ohio and be able to work fully remote

What Our Client Offers

• Competitive compensation with performance incentives
• Fully remote work model for Ohio‑based employees
• Opportunity to work with modern POS platforms across large‑scale operations
• Professional development and system‑specific training
• Collaborative environment with strong operational and IT partnership