Program Coordinator

:

ESSENTIAL FUNCTIONS: include, but are not limited to:

• Recruit and enroll program participants for the Agency's Family Self-Sufficiency (FSS) programs.

• Perform social service needs assessments for participants through interviews and individualized action plans.

• Provide coordination of goal-setting activities for participants both at enrollment and on an annual basis.

• Identify and refer participants to community agencies and resources, which will provide services to meet assessed needs.

• Complete the entire recertification process for participants (annuals, interims) for the Family Self-sufficiency program participants.

• Complete rent increases for FSS participants.

• Completed and issue moving vouchers when necessary

• Completes the participants Individual Service Plan annually at the time of the recertification process.

• Monitor participant's escrow monthly.

• Prepare participants for the homeownership program including any all aspects of the homeownership program including referrals such as the homeownership center or working in neighborhoods to move participants toward homeownership.

• Develop and maintain good working relationships with health, welfare, and social agencies as well as job developers as potential resources for participants.

• Perform basic administrative tasks related to the job (i.e.: computerized tracking systems, statistical reports, case recordings, and other related information).

• Create various marketing tools including brochures, monthly newsletters, and flyers to recruit, and later to connect services to participants.

• Develop partnerships with social services to providers to ensure participants/residents are provided linkages to receive these services.

• Attend weekly HCV briefings to conduct FSS presentation.

• Reach and meet with new service providers that would benefits FSS participants each month to include in pamphlet and monthly event.

• Reaching and tracking how many times you are reaching out to participants to discuss goals.

• Schedule service provider events monthly for FSS participants.

• Develop a Service Provider pamphlet for FSS participants for resources.

• Schedule events for the participants that would assist in moving them toward economic self-sufficiency such as budgeting classes, credit repair and available educational opportunities.

• Extensive knowledge in the following: Methods in Effective Rental Counseling; client financial counseling, foreclosure prevention, homebuyer education, and fundamentals of pre-purchase;

• Participate in departmental activities that support the goal of self-sufficiency.

• Assist with Homeownership Fair annually

• Learn and maintain knowledge of the family self-sufficiency policies and procedures. • Perform additional duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

DESIRED QUALIFICATIONS:

• Advanced computer skills for Word, Microsoft Products, and Power Point.

• Experience with other assisted housing programs.

• Specialized knowledge of available community resources.

• Demonstrated ability to communicate effectively, both orally and in writing, analyze and interpret complex rules, regulations and directives; make computations and maintain accurate and up-to-date records.

• Strong listening skills and a high interest level in working with low to moderate-income clients.

• Demonstrated ability to maintain confidentiality.

• In depth knowledge of community resources.

EDUCATION/EXPERIENCE/CERTIFICATIONS:

• Bachelor's degree or equivalent experience in community relations, social work, marketing, communications or other related discipline.

• Incumbent must also take and pass the HUD Certified Housing Counseling and HCV Housing Specialist certifications within 12 months of employment.

Job Type: Contract

Pay: $20.00 per hour

Schedule:

• 8 hour shift

Work Location: In person