MRO Technician II (West Chester)

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made . We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.

For more information, please visit

Job Responsibilities (Including Key Result Areas, Specific Accountabilities, Tasks, Etc.)

• Prepare documentation of activities, actions, and/or results.
• Read SOPs (Standard Operating Procedures) and excerpts from technical documentation.
• Complete required training.
• Ensure proper documentation practices during job activities.
• Perform visual inspections.
• Conduct troubleshooting activities.
• Answer compliance and process questions from others.
• Use MAXIMO and/or CMMS (Computerized Maintenance Management System) to manage logistics.
• Use SAP to track inventory and materials.
• Ensure that employees have the tools needed to perform their jobs.
• Analyze trends in data to provide accurate descriptions, identify root causes, and/or identify solutions or improvements.
• Identify temporary and permanent fixes to address issues.
• Initiate appropriate action when process deviations occur.
• Attend team meetings to discuss progress, initiatives, and/or other matters.
• Perform data entry.
• Read, understand, and comply with cGMP (Good Manufacturing Practices) and SOPs (Standard Operating Procedures), including general safety, lock outs and so on.
• Report process deviations when they occur.
• Wear gowning, sterile garments, and PPE (Personal Protective Equipment) as required by specific activities.
• Ensure proper documentation practices during maintenance processes.
• Maintain equipment and systems along with their certification records.
• Conduct safety checks for work group, department, or site.
• Conduct periodic physical inventory counts to ensure accuracy.
• Answer questions from others regarding parts, capital, sending parts out for repair, purchasing, and/or reliability.
• Maintain accurate and complete records (for example: laboratory notebooks, quality records, sample receipts).
• Perform logbook reviews.
• Pull necessary parts to complete a work order or ticket.
• Other Duties:
• Train others on systems, software, equipment, machines, procedures, and/or processes.
• Communicate policies and procedures to employees.
• Establish visual tracking and other tools to enhance Audit readiness and trend analysis.
• Assist others in investigations and studies.
• Guide others on SOPs (Standard Operating Procedures), control documents, and/or other work instructions.
• Perform quality audits to ensure devices used are in proper working condition.
• Attend inter-departmental meetings to discuss matters involving the coordination of multiple departments.
• Coordinate with representatives from other departments.
• Interact with other departments to implement corrective/preventative actions.
• Participate in cross-functional teams to meet strategic goals.

Minimum Requirements

• Experience in warehousing, distribution, and/or maintenance
• Attention to detail
• Good written and oral communication skills
• Ability to work independently
• Ability to lift up to 25lbs with no restrictions

Preferred Background

• High school diploma
• Associate degree in a technical discipline
• Experience in a regulated or cGMP environment
• Prior experience with CMMS

Sponsorship or support for work authorization, including visas, is not available for this position.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, paid vacation, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $21.50 - $32.00 per hour. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience? We encourage you to apply and start a conversation with one of our recruiters.

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