Customer Service Assistant

Tuscarawas County Public Library
New Philadelphia, OH

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at our Strasburg location.

Position(s):

Customer Service Assistant - Strasburg

Status:

15 hours per week (Part-Time)

Pay Rate:

$14.50/hour plus paid holiday, vacation, and sick time.

Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, life, shelve, transfer and / or transport materials up to 50lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.

Job Responsibilities:

Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:

  • Provides quality circulation, reference, and reader's advisory service to customers
  • May plan, prepare, present, and/or assist with library programs
  • Provides new customers with information about the Library; promotes Library information, services, and programs
  • Provides Mobile Services Support
  • May prepare and coordinate customer collections
  • Interprets customers' needs and refers them appropriately
  • Assists with maintaining a clean and welcoming library environment

Job Requirements:

  • Excellent oral and written communication skills; listening and interpersonal skills; organizational skills, public speaking skills
  • Computer knowledge including internet searching, familiar with Microsoft Word, email skills and file management
  • Comfortable with Mobile Technology
    • Tablets, E-readers, Laptop
    • Digital Downloads

Interested persons should submit a completed job application along with a letter highlighting skills and experience in relation to this job posting through the online portal or directly to:


Human Resources Specialist

[email protected]

Tuscarawas County Public Library System

121 Fair Avenue NW

New Philadelphia, OH 44663


Apply Now.


No phone calls, please. Please email us with any employment inquiries.

Posted 2026-04-03

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