Inside Sales Representative
At NSA, safety matters. We pride ourselves on helping America's workers return home safely, and have been doing so since 1935.
As an Inside Sales Representative for NSA, some of your responsibilities include managing retention and growth of revenue for assigned accounts, building strong relationships with current and new customer contacts, identifying new opportunities, and acting as a brand ambassador to the customer. Your Day to Day activities will include:- Owning the customer relationships for assigned accounts and maintaining regular contact cadence.
- Growing revenue within assigned accounts according to the annual plan.
- Identifying opportunities to increase share of wallet.
- Actively promoting new products and / or products relevant to the customer’s growth plan.
- Educating and advising assigned customers about products and services offered.
- Coordinating with Customer Experience, Marketing, and other internal partners to ensure customer satisfaction.
- Conducting business review meetings with target customers as necessary.
- Building and managing opportunity pipeline in Salesforce.com.
- Maintaining accurate records in Salesforce.com and / or other applicable technology.
- Creating and managing account plans for target accounts.
- Follow-up with leads as assigned.
- Other duties as assigned
Education & Certifications: Degree in business is preferred, or equivalent combination of education and experience.
Experience: 1-3+ year(s) inside sales or sales development experience preferred with demonstrated record of achievement; intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software – ERP, order entry software, CRM preferably Salesforce. Key Competencies: Performs well under pressure, Team-Oriented, Listener and Problem-Solver, Good Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Good Professional Communication (written & verbal), Coachable, Empathetic, Goal-Oriented
Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work.
Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday
EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
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