Client Service Representative
At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
Position Overview:
We are searching for a motivated and customer-oriented Client Service Representative to join our Cincinnati team. This role focuses on supporting clients, addressing service needs, and maintaining positive relationships through consistent and professional communication.
Responsibilities:
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Serve as a primary point of contact for clients regarding service inquiries
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Resolve client concerns efficiently and professionally
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Maintain organized and up-to-date client records
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Coordinate with internal teams to ensure client needs are met
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Follow company procedures to ensure service quality and consistency
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Support administrative and service-related tasks as needed
Qualifications:
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High school diploma or equivalent required
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Previous customer service or client support experience is a plus
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Strong verbal and written communication skills
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Client-focused, dependable, and detail-oriented
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Ability to manage multiple tasks in a fast-paced environment
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Basic computer and data entry skills
What We Offer:
- Competitive pay
- Opportunities for advancement
- Professional development and training
- Supportive and collaborative team environment
- Travel opportunities (if applicable)
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