Assistant General Manager

Assistant General Manager, Aquatics

Aqua-Tots Swim Schools – Springboro, OH
Position Type: Full-time, 35+ hours per week (schedule varies by season & school’s peak times)

Pay & Benefits

• Salary: $31,000–$38,000 per year + quarterly bonus opportunities

• Benefits: Health insurance, employer-paid dental and vision, paid time off (PTO), parental leave, FSA/HSA options, 401k match, and more

Schedule & Availability

• Schedule varies by season and school’s peak times (weekday afternoons/evenings and weekends)

• Includes leadership, coaching, staff development, pool operations, and administrative responsibilities

About the Role

Are you ready to lead a high-performing aquatics team and make a direct impact on children and families? As the Assistant General Manager, you’ll partner with the General Manager to oversee daily operations, mentor Aquatic Managers and instructors, and maintain the highest standards for safety, curriculum quality, and customer experience. You’ll balance hands-on coaching in the pool with leadership and operational oversight , shaping the culture and performance of your school.

Why You’ll Love This Role

• Lead, mentor, and develop a passionate aquatics team

• Grow your leadership skills while remaining hands-on in the pool

• Make a meaningful impact on children’s water safety and development

• Work in a mission-driven, supportive environment with clear career growth opportunities

Key Responsibilities

Leadership & Team Development

• Partner with the GM to coach and mentor Aquatic Managers and instructors

• Conduct staff performance evaluations, in-service trainings, and team meetings

• Support staff growth plans and succession planning

• Foster a positive, collaborative, and accountable team culture

Pool Operations & Safety

• Maintain safe, clean, and organized pool and facility environment

• Monitor adherence to safety protocols, chemical logs, and regulatory compliance

• Address pool safety concerns and incidents promptly

Curriculum & Lesson Oversight

• Ensure all lessons meet Aqua-Tots curriculum standards

• Observe lessons, provide coaching, and guide student progression

• Assist instructors in delivering consistent, high-quality instruction

Customer & Family Experience

• Provide a welcoming environment and positive family interactions

• Address family questions or concerns regarding lessons or instructors

• Partner with staff to resolve escalated service issues

Administrative & Operational Support

• Manage schedules, staff attendance, and coverage

• Assist with budgeting, enrollment tracking, and operational reporting

• Participate in company meetings, calls, and required training sessions

Qualifications

• High school diploma or GED (Bachelor’s preferred)

• 18+ years old with valid driver’s license

• Background in aquatics, coaching, or swim instruction

• 2+ years of leadership or management experience preferred

• Strong communication, organizational, and coaching skills

• Ability to lead in a fast-paced aquatic environment

• CPR/AED and First Aid certification (or ability to obtain)

Ready to make a splash? Apply today and help us create a safe, fun, and growth-focused environment for our swimmers and team!