Human Resource Assistant (OA)

**Telework Eligible**

Yes

**Major Duties**

• If selected at the GS-05 or GS-06 levels, duties will be performed in a developmental capacity
• Processing a variety of personnel actions for serviced customers.
• Receiving and answering routine inquiries.
• Assisting in researching non-routine inquiries.
• May assist with drafting Job Opportunity Announcements (JOAs).
• Reviewing applicants to determine applicant eligibility and minimum qualifications.
• Utilizing a variety of human resources systems and tools.
• Accomplishing routine and recurring administrative and clerical assignments.
• Maintaining organization files and records.

**Qualification Summary**

To qualify for a Human Resources Assistant (OA) your resume and supporting documentation must support: A. Minimum Qualified Typist: Applicants for this position must be a qualified typist (40 WPM). You must indicate on your application how many words per minute (WPM) you can type. Failure to identify your typing speed will result in lost consideration. B. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-05 level, applicants must possess one year of specialized experience equivalent to the GS-04 level or equivalent under other pay systems in the Federal service, military or private sector. To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military or private sector. To qualify at the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-06 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: - GS-05: Maintaining a filing system; Providing administrative assistance to other staff members; Assisting with tracking personnel actions; Performing routine clerical assignments as part of daily duties - GS-06: Maintaining an HR filing system; Processing a variety of personnel actions with assistance; Performing clerical assignments in an HR office; Providing HR assistance to other staff members and serviced customers. - GS-07: Independently processing a variety of personnel actions; Drafting job opportunity announcements; Providing HR assistance to other staff members, serviced customers, and the general public; Reviewing applicants for appointment eligibility. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. C. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: - GS-05: 4 years of education above the high school level - GS-06 and GS-07: As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. D. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-05 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the 3 applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-05