Shipping/Mail Team Associate - Full Time

Overview

Location:

On-site

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Position Summary

We are seeking a dependable and detail-oriented Shipping/Mail Team Associate to support daily logistics operations at our medium-sized print facility. This entry-level role is responsible for receiving, handling, staging, and shipping incoming and outgoing materials. The ideal candidate is organized, physically capable, and comfortable working in a fast-paced environment with established shipping deadlines.

Job Summary:

Assists mailroom staff and customers. Maintains the mailroom by keeping the environment clean, organized, and stocked.

Duties/Responsibilities :

• Assists with incoming and outgoing mail service
• Sorts, logs, and distributes mail and packages
• Processes outbound mail, assists customers with mail services, completes proper documents for all mail services, explains services, and suggests appropriate services to meet customers’ requirements
• Assists with mail/package deliveries across campus as needed
• Resupplies components on the mail meter and related equipment as necessary
• Forwards and returns mail to sender as appropriate
• Maintains a clean and organized working environment
• Dusts and cleans surfaces, floors, and machinery throughout the mailroom, restocks, and organizes supplies
• Assists with counter sales; Assists with the completion of daily, weekly, and monthly mailroom supply inventory and statistical tracking
• Using a computer or other designated equipment, enter and assist with the processing of orders

Required Skills/Abilities:

• Ability to sort incoming and outgoing mail as directed
• Ability to effectively communicate to assist employees and students
• Ability to deal with stressful situations and different types of personalities in a calm manner
• Ability to concentrate while doing many tasks at once
• Ability to learn department account numbers and locations of mailboxes
• Ability to use the telephone to assist customers and report malfunctions
• Ability to learn basic operations of folding equipment, binding equipment, laminating equipment, mailing equipment and software, phone systems, Windows-based Computers, and other software programs as necessary
• Ability to explain the services provided by the mailroom
• Ability to complete assigned jobs; Ability to take direction from supervisors
• Ability to lift and carry mail tubs, mail flats, and packages
• Must obtain a valid Ohio driver’s license

What We Offer

• Consistent daytime schedule with weekends off
• Hands-on training and opportunities to learn print production skills
• Stable work environment supporting a major client
• Growth opportunities within print production and operations

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list.

Check out for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Identity Theft Protection, AD&D, Pet Insurance, 7 paid holidays, and Bonus Incentives

Compensation: $16-$17 USD/hr

Responsibilities

The Shipping/Mail Team Associate will be responsible for performing business support services, mail, copy, print and shipping and receiving services. Additional responsibilities include:

• Produce printed materials including digital prints, large-format jobs, and finishing work (cutting, binding, laminating, folding, etc.)
• Operate and maintain print and finishing equipment according to procedures
• Prepare digital files for print, ensuring proper formatting and quality standards
• Perform quality control checks to ensure accuracy, consistency, and client specifications
• Package, stage, and deliver completed jobs as required
• Maintain an organized production area and adhere to safety standards
• Communicate effectively with team members and supervisors regarding job status and deadlines

Qualifications

Qualifications:

• High school diploma or GED and legal US authorization to work for any employer
• Competency in performing multiple functional tasks; capable of lifting up to 55 pounds
• MS Office Suite skills; Excellent communication skills both verbal and written

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [email protected].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.