Manager, Fiscal Services Billing

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Job Title:Manager, Fiscal Services Billing

Department:ERIK | Administration

Job Overview

The Fiscal Services Billing Manager provides supervisory leadership to the Sponsored Fiscal Billing team in The Enterprise for Research, Innovation and Knowledge (ERIK). The Fiscal Services Billing Manager reports to the Associate Director, Sponsored Fiscal Operations and serves as a subject matter expert and escalated point of contact for all university departments and external sponsors for escalated issues or activity related to sponsored program activity. Provides fiscal, operational, and administrative leadership support to the Office of Grants and Contracts, university fiscal officers, department grant managers and various project sponsors.

Responsibilities And Duties

Supervises the day-to-day operations and activities of the Sponsored Fiscal Operations Billing team within The Enterprise for Research, Innovation and Knowledge (ERIK). The Billing team performs all functions associated with billing sponsors for expenses incurred on sponsored research grants including award set up, set-up of billing schedules, invoicing, financial reporting, and closeout of grants and award lines. Establishes staff priorities, goals and KPIs based on business need and workload, with guidance and recommendations from leadership as needed; handles highly complex inquiries of large scope; oversees the maintenance of sponsor contact information; approves invoice write-off requests; provides data for internal audit responses. Oversees preparation and submission of external billings, closeouts, reconciliations, and regular fiscal reports to large complex sponsors and federal granting agencies, such as the National Science Foundation and the National Institutes of Health. Assumes responsibility for complex problem resolution and error correction for all sponsored projects. Works to provide quality service solutions which may set precedence. Provides leadership and guidance to less experienced colleagues. Assumes responsibility for monitoring and ensuring compliance with operational policies and procedures, including but not limited to procedures and systems to manage the functions of project billing and payment processing, accounting reconciliation, and inquiries related to Sponsored Fiscal Operations. Works to provide the continuous improvement of administrative services to the research community. Supervises the performance and professional development of the Sponsored Fiscal Billing team; assists in the recruitment, onboarding, training and development; Ensures compliance with all applicable rules and regulations, including Sponsor requirements, university policies, and state and federal regulations. Works collaboratively and develops working relationships with the Sponsored Fiscal Collections and Payment teams, the Office of Grants and Contracts, university department contacts and various project sponsors to ensure sponsored program expenses are billed and invoiced accurately and timely. Serves as a point of contact with Office of Grants and Contracts, sponsored program officers, department fiscal officers, sponsor and external auditors, and university human resources staff. Has an expert understanding of the various sponsors, their billing requirements, regulations, and their impact on fiscal operations. Develops and leads working groups to identify cross-functional process improvements. Develops and leads working groups to identify cross-functional process improvements. Leads staff meetings and training sessions.

Required Qualifications

• Bachelor’s degree or an equivalent combination of education and experience
• 5 years of relevant experience leading accounts receivable, billing, payment processing, collections and/or finance teams in a higher education and/or sponsored program environment.

Desired Education And Experience

• 8-12 years of relevant experience leading accounts receivable, billing, payment processing, collections and/or finance teams in a higher education and/or sponsored program environment.
• Expertise in Workday Customer Accounts and Sponsor modules, including configuration and workflow knowledge.

Application Materials

• A resume is required
• A cover letter is strongly desired

Additional Information

Salary

The pay range for this job profile is $103,000- $134,500. The offer for this position will fall within this range based on multiple factors including internal equity, unit's available budget, and the candidate's qualifications.

Work Location

This is a hybrid work position. Employees are required to provide reliable internet access and home office furnishings for approved remote work locations.

ERIK Overview

Join the Enterprise for Research, Innovation and Knowledge (ERIK) at The Ohio State University and become a part of a dynamic, forward-thinking team dedicated to pushing the boundaries of discovery and innovation. ERIK positions Ohio State to expand curiosity-driven research and creative expression, further develop our research community of faculty, staff, and students, and grow the innovation ecosystem to address big challenges and improve communities locally and globally. We are seeking passionate individuals who are committed to making a meaningful impact through collaboration, innovation, and excellence. To learn more about our mission and work, please visit

Position Mapping

Function: Finance

Subfunction: Sponsored Fiscal Billing

Career Level: M2

Location:Mount Hall (0311)

Position Type:Regular

Scheduled Hours:40

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.