Field service engineer

Job Title: Field Service Engineer

Job Description

We are seeking a dedicated Field Service Engineer to join our team, responsible for routine and emergency service, advanced troubleshooting, machinery installation, and customer training. This position involves significant travel across North America, the Dominican Republic, and Canada, and requires strong electro-mechanical troubleshooting skills.

Responsibilities

• Perform routine and emergency service on machinery.
• Conduct advanced troubleshooting and installation of machinery.
• Train customers on machinery use and maintenance.
• Assemble machinery and perform machine assembly work as needed.
• Travel 70-80% throughout North America, Dominican Republic, and Canada.
• Communicate effectively with customers and co-workers.
• Complete service and expense reports and manage administrative tasks.
• Generate new ideas, designs, and methods to improve service.
• Read and interpret electrical and pneumatic schematics.
• Utilize PLC, machine control, and ladder logic experience in troubleshooting.
• Employ advanced troubleshooting techniques, including redesigning machine components and making programming changes.

Essential Skills

• 3-5 years of experience in electro-mechanical troubleshooting on pneumatics, hydraulic, and servo motor equipment, including fields like Food & Beverage, Packaging, and Automotive.
• Proven experience in troubleshooting PLCs.
• Strong mechanical experience and decision-making skills.
• Effective communication skills, both written and verbal.
• Proficiency in MS Suite: Outlook, Excel, and Word.
• Ability to perform detailed analysis and employ advanced troubleshooting techniques.

Additional Skills & Qualifications

• Associate's or Bachelor's degree in Engineering is preferred.
• 3 years of experience in field service work is an asset.
• Experience working with refrigerated processes and equipment is a plus.
• Familiarity with hand tools, mechanical, hydraulics, electrical, pneumatics, and control systems.

Work Environment

This role offers the opportunity to be part of a 100% employee-owned company, providing a laptop and phone. Company car provided once converting, rentals are expensed until then. The position involves significant travel and requires adaptability to different work environments across North America, the Dominican Republic, and Canada.

Job Type & Location

This is a Contract to Hire position based out of Westerville, Ohio.

Pay And Benefits

The pay range for this position is $34.00 - $43.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 12, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] for other accommodation options.