Sr. IT Manager

Job Description

Job Description

Duties and Responsibilities:

Primary Job Functions

· Oversees the analysis, management, and performance of health information data to aid patient care.

· Directly leads and supervises Information Technology staff

· Evaluation of service needs and oversight of third-party MSP support.

· Collaborates with cross-functional teams to assess IT needs and recommend solutions to enhance efficiency and effectiveness.

· Stays abreast of emerging technologies and trends in healthcare IT to recommend innovative solutions that drive continuous improvement.

· Ensure systems are compliant with relevant healthcare regulations (e.g., HIPAA) and industry standards.

· Prioritizes inquiries from users on a variety of software and hardware issues.

· Oversees network systems, installation of new hardware and modification of existing hardware, and related network software and applications.

· Evaluates current technology use and needs of the company and recommends software and hardware improvements.

· Maintains current knowledge of system hardware, networks and software systems implemented; strives to assess near term opportunities for improvement and required migrations.

· Develops, maintains, and oversees IT Budget.

· Oversees backup, security, and user help systems.

· Remains current on advances in technology.

· Prioritizes and assigns team members to IT projects.

· Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

· Ability to lead a diverse group of individuals around strategic goals and accountabilities.

· Thorough understanding of computer software and hardware, including desktop computers, laptops, network devices, and peripherals.

· Excellent verbal and written communication skills.

· Thorough understanding of IS principles, programs, policies, activities, and procedures.

· Strong technical background with experience in troubleshooting hardware, software, and network issues.

· Excellent organizational skills with the ability to prioritize work.

· Ability to explain technical problems and offer solutions to those without technological training.

· Ability to work with other Managers and Directors on issues in a professional and productive manner.

· Ability to establish priorities, work independently, and proceed with objectives with little supervision.

· Extensive knowledge of Microsoft Excel and using reports to solve problems.

· Ability to create presentations using Microsoft PowerPoint.

Credentials and Experience:

· Master’s Degree in related field preferred.

· Bachelor’s Degree in Computer Science, Programming, or related field required.

· At least five years of experience in healthcare IT.

· Proven leadership experience, including managing a team of IT professionals.

· Knowledge of healthcare industry regulations and compliance requirements, particularly HIPAA.

Physical Demands:

· Must be able to sit (frequent), stand (frequent), walk (frequent), bend over (frequent) and type on keyboard (frequent)

· Must be able to independently lift 25 lbs. (occasional)

· Ability to communicate in person and by phone (frequent)

· Physical ability to retrieve and file records in a (6-7 shelf) file cabinet (occasional)

Work Environment:

· Clinical office environment with numerous employees