Technical Service Engineer
Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!
Charter Steel is hiring a Metallurgical Technical Service Engineer to join our growing team.
Charter Steel is seeking a metallurgist with a strong technical background in steel and knowledge in Cold Forming equipment and products. This position will appeal to those who enjoy working with others, investigating quality concerns, solving problems, and building interpersonal relationships. This role is 100% remote and involves frequent travel to customer and Charter plant locations in Wisconsin and Ohio. If you're ready to take on a role that's as unique as you are, apply today and join us in shaping the future of Cold Form applications!
YOUR IMPACT ON OUR TEAM
Cultivate Customer Relations: You will build and maintain robust technical partnerships with customers to navigate complex issues together.
Investigation Quality Problems: You will determine root cause and implement robust corrective actions.
Communicate Critical Issues: You will elevate significant technical concerns to every business stratum.
Facilitate Technical Dialogues: You will organize and lead technical discussions to foster product enhancement or resolve particular challenges.
Develop Products: You will work with plant personnel to improve products to better satisfy customer needs.
Influence Process Improvements: You will advocate for process enhancements within customer operations and within Charter operations.
WHAT WE WOULD LIKE TO SEE FROM YOU
- Bachelor's Degree in Metallurgy/Materials, Engineering, or related degree.
- Cold forming background.
- Five plus years in manufacturing or use of Charter products.
- Strong understanding of Carbon and Alloy Steel Rod, Wire, and/or SBQ products.
- Technical ability to understand, recommend, and raise concerns with customer specifications.
- 50% Regional travel.
Why wait, start a career with us today! Join the Charter family and grow with us.
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