Architect - services
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About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI's Concierge Approach To Help Them Solve What's Next. But The Heartbeat Of SHI Is Our Employees - All 6,000 Of Them. If You Join Our Team, You'll Enjoy- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive - in our offices or yours.
- Design, develop, and position services-focused solutions forpublicand hybrid cloud.(primarily Microsoft Azure)
- Collaborate with sales teams toidentifyclient challenges and align services to meet their needs
- Lead workshops and discovery sessions to understand clientobjectives, assess environments, and recommend service solutions
- Develop service offerings that encompass implementation, migration, optimization, field, and managed services
- Lead the development of SOWs, working closely with cross-functional teams to ensure alignment with client needs and business objectives
- Create compelling presentations and supporting materials that articulate the value of SHIs service solutions
- Stay current on industry trends, emerging technologies, and competitive landscape to refine and enhance service positioning
- Act as a trusted advisor to clients, providing guidance on moderncloudstrategies and service adoption
- Collaborate with internal delivery and operations teams to ensure seamless execution of services
- Drive revenue growth within the professional services team byidentifyingnew opportunities andoptimizingservice offerings
- Engage with SHI sales teams, including front line sellers and client success managers, to ensure a unified approach to service delivery and client engagement
- Contribute to practice development byidentifyingareas for growth and leading innovation initiatives
- Create andmaintainpractice standards and practices, ensuring the delivery of high-quality services
- Build andmaintainstrong relationships with key clients and partners, ensuringhigh levelsof satisfaction and retention
- Provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology
- Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.
- Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
- Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
- Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
- Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.
- Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.
- Proven experience in a similar role, with a focus on service delivery and revenue growth in Professional Services
- Strong leadership skills and the ability to work effectively with cross-functional teams
- Excellentcommunicationand presentation skills, with the ability to engage stakeholders at all levels
- Strong working knowledge of Microsoft Azuresuch as configuration,architecting, migration planning, and execution.
- Experience with automation tools like Terraform, Ansible or Jenkins?
- Experience with container technologies such as Kubernetes, Tanzu, Rancher, Nomad, AKS
- Experience working within Agile DevOps frameworks?
- Ability to analyze client requirements and design solutions that meet their businessobjectivesand budget constraints
- Experience designing and positioning service solutions, including professional services, managed services, and operational support
- Proficiencyin developing proposals and responding to RFPs/RFIs
- Strong problem-solving skills with a consultative and client-focused approach
- Ability to manage multiple priorities and thrive in a fast-paced environment
- Completed Bachelor's Degree or relevant work experience
- Willingness to travel occasionally
- 10 years of technical experience with increasing responsibility
- 10years experiencedesigning,implementingand integrating technology solutions
- 10years experienceworking with and migrating technology solutions
- 5years of experience withMicrosoft Azure
- Azure Solutions Architect - Expert?
- Additionalcloudtechnology Certifications relevant to the technology domains described above??
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