Senior Quality Control Technician

ABOUT DSC:

In 2011, Dollar Shave Club didn't just shake up the shaving aisle-we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy.

Since then, we've grown far beyond blades. From grooming to personal care, we've built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.

Today, DSC is expanding into new categories and new markets, but our DNA hasn't changed. We're still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.

So what are you waiting for? Join the Club.

ROLE SUMMARY:

We're excited to bring on a Senior Quality Control Technician with hands-on experience in warehouse and fulfillment centers specifically in both packing and formulation product evaluations. The ideal candidate will have a strong understanding of quality standards, regulations, and be confident in reviewing products against established guidelines to include OTC products. This role plays a key part in auditing products throughout their life cycle within the fulfillment center, helping ensure our customers receive only the highest quality items. You should be comfortable working in a warehouse environment and will be responsible for performing in-line quality inspections as part of the fulfillment process.

When non-conformances occur, you must be able to identify and escalate issues appropriately and thoroughly document all key details. In addition, this role will be responsible for collecting and reporting quality performance data from the production floor on a monthly basis. We're looking for someone who is organized, capable of working with minimal supervision, and committed to maintaining high quality standards throughout the operation.

RESPONSIBILITIES:

• Conduct quality control inspections of incoming products and packaging items

• Review incoming paperwork trailer inspections, CoAs, etc.) and release product to production in our warehouse management system

• In the case of non-conformances, identify non-conformance, collect data and samples to support in the investigation and place appropriate system and physical holds

• Organize quality samples and coordinate shipment to appropriate parties during quality investigations

• Define rework instruction, provide oversight into the rework process for the quality function

• Conduct in-line product quality checks throughout the fulfillment process

• Manage and organize product retains, and create new standards

• Support the Quality Control Manager in executing quality programs throughout the site

• Support the site Inventory Clerks in traceability management

• Support the QC Manager in mock recall exercises, inventory traceability during exercises and recalls, and Six Sigma/5S quality projects

• Ability to perform additional QC testing to support non conformance investigations and articulate results and report out (drop testing, humidity chamber testing, tube seal integrity testing)

• Within the fulfillment center, assist in updating and distributing Quality Alerts and Quality SOPs, and conduct audits of the lines to ensure compliance with this documentation.

• Manage Quality process improvements

• Identify process inefficiencies within the fulfillment center, propose solutions to leadership, and execute the approved improvements.

• Support upcoming expired and obsolete inventory management

• Assist in overseeing the quality hold inventory, including tracking, movement, and accuracy of items within designated hold locations

• Partner with Inventory Control and Operations to resolve discrepancies and support inventory disposition activities

REQUIREMENTS:

• 3+ years experience in an operations environment (manufacturing, fulfillment, etc.)

• 3+ years experience within consumer packaged goods, personal care items, pharmaceutical, food industry, or a similar industry

• Experience with inspections for OTCs such as SPF lotions and antiperspirants.

• Experience with WMS Softwares (SAP, HighJump, Korber, JDA, etc.)

• Experience in Excel, Word, Outlook

• Familiarity with Six Sigma (Yellow or Green Belt certification is a plus)

POSITION TYPE:

This is a full-time hourly position.

SCHEDULE:

Monday through Friday - 7:00am to 3:30pm

SALARY:

$21-$23/hr

BENEFITS:

• Comprehensive benefit plans with free premium options, including medical, dental and vision coverage, along with supplemental coverage options

• Free life insurance, short term disability and long term disability

• 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period

• Generous accrued vacation time and sick time

• 12 weeks of fully paid parental leave

• 4 weeks of fully paid disability leave

• Free Dollar Shave Club Products

APPLICATION PROCESS:

All applications must be submitted via our Applicant Tracking System, Greenhouse, in order to be considered. Once you submit your application, the recruiting team will review your submission and will reach out if your skill sets and/or qualifications match our needs. If selected, you'll be invited to an initial phone screening interview with a recruiter before meeting with various members of the team. Candidates will be notified if they are not selected for the position. The position will remain open and we'll be accepting applications until the role is filled.

Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.

Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: [email protected]

Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.

Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Thank you for considering a career with Dollar Shave Club

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