Administrative Coordinator

AGENCY SUMMARY:
Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

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POSITION SUMMARY:
The Administrative Coordinator will be responsible for managing and overseeing agency-wide purchasing and support for all administrative functions across departments, as well as the work performed by the employees in the reception area of the agency. The Administrative Coordinator will report to the Director of Executive Administration.

RESPONSIBILITIES INCLUDE:

1. Provide oversight and management for the centralized purchasing function of the Agency, which includes submitting and/or approving expense reports.  This also includes working with vendors to determine the most cost-effective products available for purchase by the Agency.
2. Maintain fluency in all department-specific administrative functions.
3. Coordinate and support departmental administrative tasks across the Agency to ensure coverage 2-Professionals circumstances dictate (i.e. another administrative employe is on leave, vacation, etc.).
4. Drive efforts to reduce billing rejections and denials by supporting insurance eligibility checks, as needed.
5. Supervise administrative staff for the Agency’s reception desk.
6. Oversee and coordinate coverage for the Agency reception desk and main phone line, ensuring continuous operations during all Agency hours of operation.

OTHER DUTIES:

1. Promote a positive work environment and represent the Agency in a positive manner.
2. Attend scheduled staff meetings, supervision, and on-going training.
3. Maintain a strong attendance and punctuality record.
4. Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment.  All client-related documents should be handled in accordance with Agency guidelines on confidential material.
5. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
6. Other duties as assigned by management.

QUALIFICATIONS:

1. Education: Bachelor’s degree
2. Competency/Skills:           

• Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrate clear understanding and use of professional language.
• Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Apply ethical concepts within scope of work and adhere to Agency policies and procedures.
• Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
• Problem Solving & Decision Making: Recognize problems and respond appropriately; gather information and sort through it to identify and address root cause issues; make timely decisions.
• Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions

1. Experience: 3-5 years of experience supervising and managing an administrative function. Relevant experience with purchasing preferred.

BENEFITS AND SALARY:
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

• Comprehensive health and Rx plans, including a zero-cost option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
• Defined benefit pension plan
• 403(b) retirement plan with an employer match
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.

Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.