Lead Site Reliability Engineer
JPMorgan Chase & Co.
Columbus, OH
Job Description
Job Description
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Lead Site Reliability Engineer at JPMorgan Chase within Chase within the Enterprise technology, engineering services and platform team, you will independently solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, support and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Job Description
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Lead Site Reliability Engineer at JPMorgan Chase within Chase within the Enterprise technology, engineering services and platform team, you will independently solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, support and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
- Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
- Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
- Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
- Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
- Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
- Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
- Leads the adoption of site reliability engineering best practices within your team
- Production 24*7 supportfor business-critical applications - be part of rotational on-call support rota.
Required qualifications, capabilities, and skills
- Formal training or certification in software engineering concepts with 10+ years of applied experience.
- Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
- Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Experience with continuous integration and continuous delivery tools like Jenkins, spinnaker, or Terraform - configuration management tools like SaltStack, ansible.
- Experience in managing, administering and supporting enterprise level large scale Splunk, ELK deployments catering application monitoring and observability to large number of applications.
- Experience in managing, administering and supporting vendor products such as Netcool, Grafana, SCOM
- Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
- Experience with troubleshooting performance issues, common networking technologies and issues
- Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision and proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
- Experience with large scale enterprise level event streaming platforms likes Kafka
- Experience in handling critical incident and change management - be part of critical incident taskforce call and Familiarity of agile practices - preferably, scrum and Kanban
Preferred qualifications, capabilities, and skills
- Ability to identify new technologies and relevant solutions to provide design constraints are met by the software team
- Proven track record of initiating and executing ideas that address complex business challenges.
- Networking and systems
- Deep understanding of TCP/IP, DNS, load balancing, firewalls, and VPN technologies
- Proficient tuning Linux performance and troubleshooting system-level issues
- Collaborative leadership
- Proven track record of mentoring junior engineers and promoting SRE best-practice adoption across teams.
- Strong written and verbal communication skills; comfortable presenting to technical and non-technical stakeholders
- Certifications (a plus)
- AWS Certified SysOps Administrator or Professional, Certified Kubernetes Administrator (CKA), terraform associate level or equivalent
- Proficient in at least one programming language such as Python, Java/Spring Boot, and shell scripting.
- Proficient experience in software engineering and technical processes within a given technology discipline (e.g., Public Cloud, artificial intelligence, etc.)
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Posted 2026-03-10
Recommended Jobs
Maintenance Manager
Rittal LLC
Urbana, OH
Proven Leadership, Hard Work and Innovation Alive and Well in North America Rittal North America has built a strong tradition of innovation and takes pride in a progressive approach to engineeri…
View Details
Posted 2026-02-09
Web Developer (Clickfunnels)
Ai Training Camp
Cincinnati, OH
We're looking for a high quality web developer that can move at a fast pace. To be approved, you MUST submit proof of a landing page, funnel, or website you've built with Clickfunnels or Go High Leve…
View Details
Posted 2026-02-11
Human Resources Manager
GE Renewable Energy Power and Aviation
Peebles, OH
Job Description Summary The Human Resource Manager in Peebles, OH is a strategic and hands-on partner to operations leaders supporting an hourly manufacturing workforce. This role drives Safety, Q…
View Details
Posted 2026-01-17
Account Executive
The Smith & Oby Company
Walton Hills, OH
About Smith & Oby Smith & Oby is a trusted leader in mechanical, plumbing, and building automation solutions. For decades, we have partnered with commercial, industrial, and institutional clients …
View Details
Posted 2026-01-28
Full-time Home Service Technician
TruBlue Home Service Ally
Painesville, OH
FULL-TIME Home Service Technician (Handyman/Handywoman/Handyperson) TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home saf…
View Details
Posted 2026-02-08
Certified Lull Operator
Innovative Cleaning Services
Jeffersonville, OH
Innovative Labor and Cleaning Services is looking for an experienced Lull Operator for the operator. Prospective candidates must be responsible when handling equipment. You will also need a Lull O…
View Details
Posted 2026-03-12
Dry Van CDL A OTR Driver
Denver Cargo Inc.
Cleveland, OH
DRY VAN CDL A DRIVERS – $2,600/WEEK! $0.60 CPM | 4,000 Miles | New Trucks Denver Cargo Inc. is hiring experienced CDL A Dry Van OTR drivers NOW. Run hard, get paid strong, and drive newer equip…
View Details
Posted 2025-12-25
Hardscaping Installer/Team Member
Essential Landscaping & Irrigation
Miamisburg, OH
Essential is looking for people who have experience installing pavers. Job details: Have a good driving record, be able to drive truck and trailer. Have experience operating track machine, m…
View Details
Posted 2026-02-20
Special Ops Coordinator (Northeast Ohio w Travel to Florida)
CBRE
Cleveland, OH
About the Role: As a CBRE Special Ops Coordinator, you will provide project coordination and vendor management across multiple client sites. This role will travel to sites across Northeast Ohio…
View Details
Posted 2026-03-12
Engineer II, Packaging
Thermo Fisher Scientific
Middletown, OH
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office About Us: Here at Thermo Fisher Scientific, ou…
View Details
Posted 2026-02-23