Maintenance Supervisor

Company Overview:

MRN Ltd is a family-owned company that creates and manages world-class dynamic, diverse, and sustainable neighborhoods through collaboration with our neighbors and partners to develop a vision for a better future while learning from our past.

We are different. We listen. We are genuinely interested in the success of our employees both individually and collectively. We are creative problem solvers. We put our people in the right places and leverage individual strengths to build a brighter future.

Job Summary:

The Maintenance Supervisor ensures day-to-day tasks of the facility are met. The Maintenance Supervisor is responsible for owning their functional area and/or managing performance, delivering feedback, developing, and addressing employee-related issues, while also knowing, understanding, and upholding company policies and procedures. This position offers a salary of up to $69,000 per year, commensurate with experience and qualifications.

Accountabilities:

The Maintenance Supervisor will be accountable for successfully executing the following responsibilities:

• Plan and lead daily site briefings with Maintenance team.
• Supervise and coordinate daily operations including general administration.
• Maintain, operate, and inspect all building(s) systems and equipment.
• Diagnose problems and oversee the project’s completion.
• Assist the Regional Facilities Manager when needed.
• Assist with performance appraisals and corrective actions.
• Train, coach, and effectively communicate to the maintenance staff.
• Acquire supplies as necessary from appropriate vendors.
• Oversee the After-Hours process, filling in or coming on site as necessary.
• Maintain a professional relationship with contractors and vendors.
• Manage current inventory lists and order replacements.
• Ensure established procedures and safety standards are being followed.
• Prepare accurate incoming and outgoing inspection reports for the leased space.
• Maintain key, parking and locker control.
• Clean and maintain vacant suites and public spaces.
• Maintain all trash and dumpster areas for all tenants.
• Sweeping and maintaining areas with high foot traffic.
• Paint, patch small holes, and use a caulk gun.
• Spray for bugs.
• Change HVAC filters.
• Install plastic sheeting over windows and hang shades and blinds.
• Clean roof drains, patching roof as necessary
• Maintain the cleanliness of buildings, such as: cutting grass, shoveling snow, picking up trash, cleaning the floors, and other tasks as needed.
• Complete all work orders and maintenance requests in a timely manner.
• Retain a working knowledge of preventative maintenance and safety programs.
• Abide by company policies and directives.
• Maintain and troubleshoot all plumbing, electrical, heating, cooling, ventilation, fixtures, painting, wall cover repairs, light carpentry, door and window repairs.
• Abide by Fair Housing Act requirements and attend training as assigned.

Key Collaborative Partnerships:

The success of this role is dependent on strong working relationships, collaboration, and alignment with the following internal and external stakeholders:

• Managers
• Supervisors
• People & Culture
• Employees/Coworkers
• Tenants
• Third party vendors

Success Measures/Outcomes Expected:

• Leadership, development and retention of team
• Coordinate with site personnel to ensure maintenance requests are promptly assessed and a repair plan is established within 24 hours, which may include scheduling contractors or ordering necessary parts.
• Completing all other work tasks properly according to assigned deadlines
• Flexibility and effectiveness in collaborating with others
• Strategic approach to problem-solving and troubleshooting
• Adaptability in a fast-paced, changeable work environment
• Ability in navigating work related challenges
• Understands and properly communicates to coworkers, management, vendors, and tenants

Qualifications Required:

• Interpersonal and communication skills
• Ability to manage team with little supervision
• Strong task and time management abilities; working independently as needed
• Understanding of basic hand tools (e.g., tape measure, hammer, screw drive, pliers, caulk gun) and light power tools (e.g., cordless drill, Sawzall)

Experience/Knowledge Required:

• 4 years of maintenance experience
• At least 2 years of management experience
• Experience with light HVAC, electrical, carpentry, and plumbing
• High School diploma or GED

Physical Requirements:

• Candidates must meet physical requirements to effectively perform job responsibilities, which includes frequent standing, walking, sitting, squatting, reaching with hands and arms, traversing up and down stairs and ladders with no difficulty, and lifting up to eighty pounds, and pushing and pulling carts and dollies as necessary.

MRN Core Values

• Collaboration : we work as a team to solve problems and recognize individual strengths
• Fairness : we believe in treating people fairly and ensuring decisions reflect so
• Flexibility : we are openminded to the ideas of others and adapt to changes in order to grow
• Creativity : we innovate and think outside the box to challenge the status quo
• Accountability : we take ownership for our individual actions and collective responsibilities

MRN Leader Competencies

• Transparency : leaders are direct and open with team members to develop good communication and strong working relationships
• Ownership of Departmental Results : leaders create a clear vision for their team(s), set clear expectations, and hold teams accountable for results
• Strategic Decision Making : leaders are forward-thinking, anticipate change, and consider various perspectives to support business decisions
• Delegating and Developing People : leaders develop and elevate people to their fullest levels of potential through trust and growing their capabilities
• Building Trust : leaders stay open to learning from others and instill trust in their teams through open communication and transparency
• Peer Relationships : leaders develop relationships across their peer group to collaborate, support, and strengthen alignment to achieve collective goals
• Focus on Collective Results of the Team : leaders prioritize the collective results of the team and are willing to make individual sacrifices at times to support what is best for the team and organization