Office Manager
- Lead and oversee day-to-day front office operations and administration to ensure that all employees and guests are set up for success.
- Oversee budget management, order, receive and reconcile all expenses for all supplies, events, meetings, travel and other needs of the Executive Leadership Team (ELT) and Human Resources (HR) teams.
- Manage administrative activities required by the ELT members, including travel administration for domestic and international trips, completing business expense reconciliations, and other requests as needed.
- Coordinate meeting arrangements for ELT.
- Create and manage a tracking system for company office supplies and inventory.
- Manage general office projects and assignments supporting the ABS Team.
- Collaborate with HR, IT and Facilities & Maintenance to identify resources needed for employee groups and office common areas.
- Work with the HR team, Facilities & Maintenance, and Environmental, Health and Safety to create office policies and procedures, onboard new hires, and assist with office layout changes.
- Prepare Visas and Passport requests as needed.
- Greet visitors and oversee the ABS main phone line, ensuring all calls are answered in a timely manner and routed and screened to the appropriate contact person.
- Maintain the common areas (including the lobby, conference room(s), kitchen, and workroom areas) to ensure they are set up for the daily/weekly activities/meetings.
- Coordinate with Facilities & Maintenance, Purchasing and IT for the maintenance of office equipment, including copiers, appliances, shred bins, and vending machines.
- Manage outgoing and incoming mail, and packages, and notify agents and staff when items arrive via Fed-Ex, UPS, etc.
- Serves as a point of contact for key business meeting coordination and work independently or in conjunction with HR and Marketing for onsite and off-site event management.
- Draft meeting prep materials, attend team meetings and take minutes when applicable, document action plans, and follow-up on tasks assigned.
- Adhere to federal and state regulations.
- Adhere to all company policies, processes, and procedures.
- Performs other duties as requested, directed, or assigned.
- Predictable and reliable attendance.
- Bachelors’ degree in business administration, hospitality, finance, or related field or equivalent experience.
- Minimum of five (5) years of previous office management or executive assistant experience functioning in a professional capacity.
- Minimum of five (5) years of experience with the full suite of Microsoft office products including Outlook, Teams, Excel, Word and PowerPoint.
- Professional appearance and a positive, poised, and cheerful demeanor.
- Must be outgoing and genuinely enjoy interacting with people at all levels in a professional manner.
- Highly responsive with ability to manage multiple projects with rapidly changing priorities with minimal direction.
- Outstanding customer service.
- Must be discrete, tactful, diplomatic, and possess the ability to proactively problem-solve and provide service excellence to internal and external customers/guests.
- Excellent interpersonal, written, and verbal communication skills.
- Sensible, detail-oriented, proactive, and a team player.
- Strong organizational skills and the ability to prioritize multiple competing demands.
- Ability to deal with potentially difficult internal and external customers.
- Ability to prioritize duties and meet deadlines.
- Organization and planning: Establish a systematic course for self and/or others to assure the accomplishment of objectives. Determines priorities and allocates time and resources effectively.
- Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.
- Communications: Exchanges thoughts, feelings, and information effectively.
- Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives.
- Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before.
- Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results.
- Focuses on Quality: Drives work results with a quality focus on actions and results.
- Prolonged periods sitting at a desk and working on a computer.
- Constantly operates a computer and other office equipment.
- Ability to adjust focus, especially due to concentration on a computer screen.
- May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.
- The person in this position needs to occasionally move about in industrial environments and on uneven terrain.
- Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.
- The noise level in the work environment can be moderately loud.
- Paid time off includes 4 weeks, 15 holidays, and parental leave.
- 100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.
- Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
- Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement.
- Voluntary benefits offerings.
- Tuition assistance.
- Employee Referral Program.
- Employee development and career growth opportunities.
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