Sr Manager, Hypercell, Operational Excellence Lead
Bristol Myers Squibb
Eastlake, OH
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Position Summary The Hypercell team is focused on transforming cell therapy operations by streamlining supporting processes through digital, automation, and AI-driven solutions. We are seeking an Operational Excellence Lead to drive continuous improvement, standardization, and efficiency across the cell therapy network. This role will be instrumental in identifying and eliminating waste, improving process reliability, and enabling scalable operations through data-driven insights and cross-functional collaboration. Key Responsibilities
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Position Summary The Hypercell team is focused on transforming cell therapy operations by streamlining supporting processes through digital, automation, and AI-driven solutions. We are seeking an Operational Excellence Lead to drive continuous improvement, standardization, and efficiency across the cell therapy network. This role will be instrumental in identifying and eliminating waste, improving process reliability, and enabling scalable operations through data-driven insights and cross-functional collaboration. Key Responsibilities
- Support the Hypercell team define transformative processes, applying Lean, Six Sigma, and other continuous improvement methodologies to existing business processes to drive innovation.
- Partner with process engineering, quality and operations teams to identify and implement opportunities for simplification, automation, and standardization.
- Develop and maintain performance metrics , dashboards, and reporting tools to monitor progress and drive accountability.
- Facilitate activities across Hypercell including, value stream mapping , lean processing, and Kaizen events to address operational pain points and unlock efficiencies.
- Support the deployment of AI-facing tools and digital solutions that enhance decision-making and reduce manual effort.
- Collaborate with site and global stakeholders to harmonize best practices and ensure alignment with broader Cell Therapy and Global Product Supply strategies.
- Champion a culture of continuous improvement, operational discipline, and innovation across the team.
- Author and contribute to documentation including SOPs, training materials, and change control packages.
- Bachelor's or Master's degree in Engineering, Life Sciences, Business, or related field.
- 5+ years of experience in operational excellence, manufacturing, or process improvement roles, preferably in cell therapy, biologics, or regulated biopharma environments.
- Strong knowledge of Lean, Six Sigma , and other continuous improvement frameworks; certification preferred.
- Experience with digital transformation, automation, and data analytics tools.
- Proven ability to lead cross-functional teams and drive measurable results.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Familiarity with GMP manufacturing and regulatory requirements for advanced therapies.
- Experience supporting digital and AI initiatives in a manufacturing or technical operations context.
- Ability to translate complex operational challenges into actionable improvement plans.
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Posted 2025-09-30
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