Tax examiner associate

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement.

The Ohio Department of Taxation is seeking multiple Tax Examiner Associates.

What You’ll do as a Tax Examiner Associate:

• Serve as the “front line” for customer service by taking phone calls, responding to emails and live chats, and face-to-face interaction at our Welcome Center.
• Educate taxpayers by responding to written and verbal questions, attending outreach events, and helping create instructional materials.
• Learn all aspects of the taxes administered by Taxation (such as individual income tax, business tax, or employer withholding).

To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: 614-387-1782 or by email to: [email protected] .

A full Position Description will be provided during the interview process.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Undergraduate core program in business related field or public administration which included 2 courses in accounting; 3 mos. exp. in customer service.

• Or equivalent of Minimum Class Qualifications for Employment noted above.

Professional Skills: Active Learning, Teamwork, Problem Solving and Customer Focus

The final candidate selected for the position will be required to undergo a criminal background check. Section 2961 of the Ohio Revised Code prohibits individuals convicted of a felony including but not limited to fraud, deceit, or theft from holding a position that has substantial management or control over the property of a state agency. Additionally, section 5703.081 of the Ohio Revised Code requires the Ohio Department of Taxation employees to promptly file and pay tax returns.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.