Outbound Call Center Representative

Job Description

Job Description

Come join a growing, fast-paced sales team with great benefits and career opportunities !

This is a fully remote position, working from the comfort of your home office!
Schedule hours: 9:00am-5:30pm EST or 12:30pm-9:00pm EST
Competitive Compensation Packages ● Growth Opportunities ● PTO ● 401K with Employer Match ● Medical, Dental, Vision & Health Savings Account
Join Life Line Screening's Remote Call Center Team and be a part of the future of healthcare! We offer Full Time hours, comprehensive benefits, permanent work-from-home opportunities, and a supportive, growth-oriented, environment.

We're looking for Remote Representatives who are compassionate and consultative. You will be responsible for educating our callers about the benefits of preventive health screening.

What our Remote Representatives need:
Please read the following information carefully before applying. Those who do not meet this criterion will not be considered further.

• The desire to work in a fast pace outbound call center environment.
• Outstanding phone etiquette with strong ability for consultative conversations.
• Stable job history with no job-hopping.
• Ability to effectively de-escalate.
• A competitive mindset to meet and exceed performance goals.
• Satisfactory completion of a pre-employment drug screen and criminal background check.
• MUST have a minimum internet speed of 50 Mbps.
• Designated work area in your home free of noise and distraction.
• High school diploma or equivalent required; some college preferred.

The benefits of working at Life Line Screening:

• We provide all equipment (computer, monitor, phone, etc.) and paid training (conducted virtually) to build your career on the strongest possible foundation.
• 8.5 hour work schedule between the hours of 9:00am – 9:00pm EST
• Competitive hourly pay ($12-14/hr) with bonus incentive, paid time off, and paid holidays, medical/dental/vision insurance, 401k plan with company match, professional development, referral bonus program, courtesy preventative health screenings for you and additional family members or friends.

What you’ll do as a Remote Outbound Representative with Life Line Screening:

• Make outgoing calls to remind patients to return their kit or that a screening kit is on the way making an average of 100-150 outgoing calls per shift.
• Educate callers on the benefits of early detection, which improve length and quality of life through the prevention and early detection of colon disease and colon cancer.
• Identify and assist with any challenges or issues the customer may have with returning their kit.
• Successfully consult with patients to return their kit by providing them the information that they need.

Life Line Screening is proud to be an equal opportunity employer.

Life Line Screening is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status, or other characteristics protected by law. Life Line Screening will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background check and drug screen.

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