Field Service Technician - Oberlin, OH

Job Description

Job Description

Salary:

Field Service Technician

Location: United States (Travel Required)
Full-Time

About AdeptAg

AdeptAg LLC is a North American leader in controlled environment agriculture, integrating innovative growing, automation, and irrigation solutions for customers both domestic and international. We support todays growers with advanced automation systems designed to improve efficiency, productivity, and operational performance.

Our Field Service team plays a critical role in delivering technical excellence and maintaining strong customer partnerships across North America.

The Role

The Field Service Technician is responsible for integrating, maintaining, and troubleshooting complex automated systems at greenhouse and nursery sites throughout the United States and Canada.

This field-based position requires strong electro-mechanical expertise, previous experience with greenhouse or agricultural equipment, and the ability to work independently at customer sites. The role involves significant travel and offers excellent opportunities for professional growth and technical development.

Key Responsibilities

Installation and System Integration

Install and integrate complex automated systems in greenhouses and nurseries
Work with conveyors, hoppers, potting machines, transplanters, and camera grading systems
Support commissioning and startup of new automation systems
Collaborate with engineering teams during implementation

Troubleshooting and Maintenance

Diagnose hardware and programming issues
Perform repairs, upgrades, and preventive maintenance
Troubleshoot electrical systems including VFDs, PLCs, photo-eyes, and encoders
Service mechanical systems including pneumatic actuators, motors, gearboxes, and chain drives
Identify root causes and implement corrective actions

Customer Support and Training

Provide onsite technical support to customers
Train machine operators on equipment setup and operation
Clearly explain issues and corrective actions to customers
Communicate proactively with Remote Support and home office teams

Documentation and Continuous Improvement

Accurately document repairs, upgrades, and service activities
Support identification of system improvements
Assist engineering with feedback for product development
Maintain professional representation of AdeptAg at customer sites

Travel Requirements

Up to 75% of travel per month, typically Monday through Friday
Travel may occur anywhere in the U.S. or Canada, particularly during the first year
Occasional weekend travel or work required based on project needs

Valid drivers license required
Ability to obtain a passport (if not already held, within 90 days of hire)

Education and Experience

Associates degree in Electronics, Mechatronics, Automation, Engineering, or related field; or equivalent trade certification or experience
Minimum 3 years of hands-on experience with electro-mechanical systems
Experience installing, maintaining, and troubleshooting automated systems
Experience in large-scale commercial greenhouse or nursery environments preferred
Agricultural, Industrial, Controls and Mechanical Equipment experience a plus

Technical Skills and Competencies

Advanced understanding of electrical circuits and automation systems
Strong troubleshooting ability on electrical and mechanical equipment
Ability to read, interpret, and explain technical drawings and schematics
Excellent problem-solving and analytical skills
Strong time-management and ability to work independently
Clear and professional communication skills
Ability to remain calm under pressure in field environments
Accountability and attention to detail
Professional handling of customer interactions

Why Join AdeptAg

Competitive compensation package
Generous 401(k) with company-paid contribution
Medical, dental, and vision coverage
Company-paid life insurance
Voluntary life, accident, and disability insurance options
Opportunity to work with advanced automation technology
Significant technical growth and advancement potential
Stable and growing North American organization

If you are a motivated technician with strong electro-mechanical skills and a passion for hands-on problem solving, we encourage you to apply and join our growing Field Service team.

Equal Opportunity Employer

AdeptAg is an equal opportunity employer. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.