Security Supervisor (Floater)

Job Description

Job Description

The Cleveland Museum of Art seeks a Security Supervisor who supervises and coordinates the activities of all on duty Gallery Guards and Night Watch Persons. The Security Supervisor monitors all protection services and environmental systems and reports unsafe conditions. She/He also supervises the protection and security of the facility, collection, staff and visitors. The Security Supervisors primary shift is 1st shift, but will need to fill in on 2nd /3rd shift on occasion.

• Performs all control room operations, including monitoring cameras, alarms and fire systems; maintains an up-to-date and accurate log of activities; reports activity that requires Protection Services support or may have an impact on Protection Services operations.
• Supervises Gallery Guards and Night Watch Persons for compliance of work rules, job performance, policies and procedures.
• Assists in the assignment of Guards and assures adequate coverage of personnel within building zones according to coverage requirements; schedules lunches and breaks; distributes schedules and assignments to security officers.
• Supervises and participates in protection services opening and closing procedures.
• Assists with roll call when needed.
• Required to fill-in when needed to maintain a proper level of security management in the building.
• Responds to call from the on-duty Security Management Team to direct activities during unusual occurrences or as circumstances dictate.
• Conducts formal and informal investigations of incidents, accidents, thefts and museum employee issues as directed by the Security Management Team.
• Participates in the training of subordinates in protective procedures, first-aid, fire safety, etc.
• Assumes gallery or post duties as necessary to cover lunch/break reliefs or as other circumstances dictate.
• Writes reports concerning incidents, accidents, thefts or other security related events; documents appropriate incidences, including subordinate feedback; reports and submits incidents to Security Operations

Full-time Benefits include:

• Partner level membership to CMA
• Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)
• 50% off admission to select ticketed exhibitions for members' guests
• Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member
• Priority registration and discounts for museum art classes for adults and children
• 20% discount in the museum store
• 10% discount in the museum restaurant and café
• Annual subscription to Cleveland Art members magazine
• Free Garage Parking
• Your employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.
• Medical
• Dental
• Vision
• Life and Accidental Death and Dismemberment Insurance
• Voluntary Life
• Short Term Disability
• Long Term Disability
• HSA
• FSA
• 401(k) with company match
• Accident Insurance
• Critical Illness Insurance
• ID Theft
• Legal Services
• Pet Insurance
• Employee Assistance Program