Personalization Transactions Specialist I / 2nd Shift

Job Description

Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.

As a Transactions Specialist I in Personalization, you’ll operate machines to process credit cards, maintain quality standards, and support daily production goals. You’ll prepare your work area, monitor product quality, and ensure each job is completed accurately. This role requires multitasking, attention to detail, and the ability to work efficiently.

Job responsibilities

• Operate machines to personalize credit cards for customers
• Clean and prepare machines and work area daily
• Stack trays of cards and transport supplies using carts
• Check product quality during production runs
• Complete assigned jobs and ensure proper job balancing
• Lift and deliver heavy loads (up to 200 lbs) with industrial carts
• Stand and walk for extended shifts (8–10 hours)
• Work overtime as needed to meet production demands
• Meet and maintain quality and productivity standards
• Adapt to changes in procedures and technology
• Maintain positive interactions and contribute to team success

Required qualifications, capabilities, and skills

• Detail-oriented with strong accuracy
• Good oral and written communication skills
• Ability to work in a production environment and meet deadlines
• Basic computer skills and knowledge of Microsoft applications
• Alpha/numeric data entry and typing skills
• Team player with a positive attitude

Preferred qualifications, capabilities, and skills

• Experience in a fast-paced production or manufacturing environment
• Previous machine operation experience
• Ability to prioritize work based on client needs
• Strong interpersonal skills

Work Schedule: Sunday - Thursday, 1:00 pm - 9:30 pm

Shift differential: 10%

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.