Senior sales operations manager
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Senior Sales Operations Manager- RemoteRemote - United StatesJR012258 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION Role Summary As a Senior Sales Operations Manager, you will be embedded within our sales customer base team and become the subject matter expert for all things Revenue Operations. You’ll be responsible for making Sales more informed and more effective in selling to our customers with a focus on areas including: forecasting, key metric creation and reporting, data hygiene, process standardization and rollout, and measuring Sales effectiveness. Successful employees will have an “own your own business” mentality. What You Will Do- Present key findings to Sales and senior leadership in ways that drive change
- Manage hygiene of our Salesforce.com metrics, including key meetings, funnel, forecasting, and customer information
- Evaluate and then add or remove key metrics for better visibility into the business
- Determine operational cadence: what meetings are needed at what frequency?
- Optimize Sales processes, roll out and enable new process
- Using data and your own field knowledge, find ways to remove Sales roadblocks and allow our Sellers to drive more deals. This includes identifying content and training gaps, key product lines to focus on, and provide feedback on demand generation activities
- Serve as trusted advisor providing strategic thinking to Sales org
- Drive Account Planning, QBR, and MEDDPICC mechanisms
- Minimum of 5 years of related experience in sales operations or a similar field
- Advanced Excel skills
- Expert in structuring, interpreting, and presenting data
- Proficiency in Salesforce
- Strong attention to detail and organizational skills
- Ability to collaborate with cross functional teams
- Demonstrated strong analytical abilities with a deep understanding of end-to-end sales processes, enabling data-driven decision-making and process optimization
- Exhibit strong business acumen and a customer-first mindset, thriving as a self-starter in fast-changing, dynamic environments
- Clari experience
- Experience working with Sales on the customer side (ie: supporting a Sales “Farmer” model)
- Familiarity with Sales Methodologies (MEDDPICC, Challenger, or other)
- Experience in the technology or managed services industry
- Unlimited Paid Day Off (PDO) Plan
- Two robust health plan options through Blue Cross Blue Shield
- 401(k) with a generous company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Depending on location, ability to take advantage of fitness centers
- Wellness program
- Flexible work schedule
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