Account Associate - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
I opened my agency in 2019 and currently lead a team of five. Before becoming an agent with State Farm, I worked as an Assistant County Prosecutor and attorney. That background helped shape my attention to detail, problem-solving skills, and passion for helping people through important decisions and challenges. Giving back is a major priority for me. I’m heavily involved in charitable organizations focused on feeding the homeless and recently helped support an effort that packaged 250,000 meals for people in need. Serving the community and helping others is a core part of who we are as an agency. Our agency offers extensive training and development opportunities, support through the Aspirant program, a 401(k), licensing reimbursement, and a strong emphasis on work-life balance. I care deeply about creating an environment where team members feel supported, valued, and encouraged to grow both personally and professionally. Our culture is truly family-oriented and built around kindness, respect, and teamwork. I’m looking for someone who values positivity, collaboration, and genuinely caring for others. If you’re looking for a supportive office where people work together, grow together, and make a meaningful impact, this could be a great fit for you. ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for STEVEN MCINTOSH - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
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