Administrative Secretary, Academic Achievement - STEP

Job Summary:

Coordinate the daily office operations through various activities such as report compilation,
composing correspondence, scheduling meetings and providing information to the public. Handle
differing situations, problems and deviations in the work of the office according to the
supervisor's general instructions, priorities, policies and program goals.

Essential Functions:

20% Coordinate daily operations, compile information for reports and process paperwork and forms.
Compose and sign routine correspondence in own or supervisor's name. Coordinate personnel and
administrative forms, which may be confidential at times, for the office and forwards for
processing. Interpret policies and procedures for students and faculty. Investigate and respond to
concerns raised by students and staff.
20%-40% Operate computers, using various software packages and other office equipment

• Prepare mailings, meeting minutes and presentations in addition to typing and proofing copies,

publications and other documents.

• Act as liaison between the department and the University community through the preparation of

correspondence and scheduling of appointments.
5%-10% Organize meetings and special events, provide assistance in program planning and coordinate
travel arrangements when necessary.
10%-20% Perform various clerical tasks including answering phones and directing calls, distributing
mail, managing calendars/scheduling, and responding to inquiries or complaints from students,
faculty or the general public.
5%-10% Establish organization within the office through the maintenance of office records and
filing systems. Process requisitions for office supplies/equipment and monitors the receipt and
payment of orders.
5%-10% Train and supervise student assistants.

Additional Position Information:

Required Qualifications: Requires high school diploma or GED.

Experience: Requires a minimum of 2 years' experience in office/clerical procedures. Working knowledge of basic office equipment and computer applications including work processing, spreadsheet and database software packages required. Typing and editing, strong interpersonal and organizational skills required. Ability to work independently and exercise considerable judgment in coordinating activities and managing telephone calls and visitor required.

Deadline: Review of applicants will begin on February 20, 2026.

Salary: This is a union position with a salary Grade of 108. Salary determination is subject to the CWA Collective Bargaining Agreement. Hiring rate for this position is $15.00 hour.

Please submit a cover letter, resume and three professional references with contact information.

FLSA Status (exempt/nonexempt):

United States of America (Non-Exempt)

Union Affiliation (if applicable):

Staff Bargaining Unit

For assistance with your application or attachments, please contact the Human Resources representative listed:

Madilyn Otterbacher

Email:

[email protected]

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our

Non-Discrimination Statement

for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.

All About UA

The University of Akron empowers our people to flourish by delivering an applied and community-connected educational experience and cultivating research excellence. Leveraging our passion and expertise, we create innovative academic opportunities, support the well-being of our students and employees, and prioritize community embeddedness and engagement to impact lives through transformative experience. Through this focus, UA aspires to be the leader in community-focused higher education.

The University of Akron is a lifelong learning partner, recognizing and valuing diverse learning experiences and combining traditional classroom experiences with innovative and robust approaches.

As Zips, we prioritize the well-being of our students and employees, cultivate a culture and community where all can flourish, and act as responsible stewards of our resources and infrastructure by leveraging data to differentiate our processes and systems.

We leverage our urban campus as a responsive and reliable partner to identify and meet the needs of the region. We intentionally contribute to economic and workforce development and civic life through research, innovation and engagement to provide community-embedded experiential learning opportunities that will enhance the UA experience for all students.

We welcome candidates who are passionate about shaping and inspiring the next generation of thinkers, experts, artists and leaders.

For more information about The University of Akron or the Akron community please visit our

About UA

page.

Benefits

The University of Akron offers a competitive total compensation package comprised of a competitive salary and comprehensive benefits for eligible employees including medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave. In addition, eligible employees and their dependents are provided tuition remission. All staff and eligible non-bargaining unit faculty have the option to request a Flexible Work Arrangement (FWA). The University of Akron participates in state retirement systems and offers alternative retirement options with competitive employer contributions. Optional investment opportunities are available including deferred compensation programs (403(b) and 457(b)). Please visit our

benefits home page

for more information.