Home Health Care Coordinator

Hummingbird Home Care, LLC is seeking a professional and compassionate Home Health Care Coordinator to support the growth and quality of our home care services. The ideal candidate will have experience in client assessments, care coordination, and community outreach and marketing within the healthcare or home care industry. This role is responsible for developing client relationships, conducting in-home assessments, and ensuring seamless communication between clients, families, and caregivers.

• Conduct thorough client assessments to determine individual care needs and create customized care plans.
• Coordinate and oversee the matching of caregivers to clients based on skills, experience, and compatibility.
• Serve as the primary point of contact for new and existing clients to ensure quality service, delivery and satisfaction.
• Develop and maintain relationships with referral sources, including hospitals, rehabilitation centers, senior communities, and healthcare providers.
• Participate in community outreach and marketing activities, representing the agency at local events and professional meetings.
• Perform regular follow-ups and quality assurance visits to monitor service effectiveness and client well-being.
• Collaborate with scheduling and operations teams to ensure continuity of care and efficient communication.
• Maintain accurate documentation and records in compliance with agency policies and regulatory requirements.

Qualifications:

• Associate’s or Bachelor’s degree (preferred).
• Administration, Nursing, Social Work, or a related field (preferred).
• Minimum of 2 years of experience in home care, case management, or healthcare coordination.
• Demonstrated ability in marketing, community outreach, or referral development.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work independently while managing multiple priorities.
• Valid driver’s license and reliable transportation required.

Compensation and Benefits:

• Competitive pay based on experience.
• Performance-based incentives and growth opportunities.
• Paid time off and holidays.
• Supportive and mission-driven work environment.
• 401k.

For more information, please contact 216.912.2000 or visit us at

We are Hummingbird Home Care. We've been caring for the elderly & infirm in their own homes for over 9 years in Cuyahoga, Lake & Summit counties. Our mission is to lessen the discomfort of others while positively contributing to the quality of life of all with whom we interact. In doing so, we allow family members to cherish their time with loved ones without the burden of being the sole primary caretaker of their family member. We are a family-owned and independently operated team of healthcare professionals who are deeply committed to serving and caring for others as we would a member of our own family. We are the proud recipient of Best of Home Care Provider of Choice, Employer of Choice, and Leader in Excellence for 2019, 2020, and 2021. Our caregiving team members love working for us-- and we reward them with bonuses, our caregiver loyalty program (TLC- Thanking Loyal Caregivers), and top-performing employee recognition. Apply now at hummingbirdhc.clearcareonline.com/apply