Trainable Collection Agent

Wilber Group
Newark, OH

No previous insurance knowledge or experience needed- we will train you in everything you need to know! Are you looking for an opportunity to grow in your professional career? Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. Wilber has exceptional culture and the service we provide for our clients is second to none. In addition to the base pay, our Subrogation Collectors can earn uncapped commissions as well as special benefits!

Wilber is an insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. As a Full-Time Subrogation Collector, you will be a part of a team that takes/places calls to reconcile insurance claims. We have an exceptional training program with multiple trainers to assist you as needed. Our full-time in-office collectors start at $19.00 an hour ($21.00/hour if Bilingual in Spanish) plus uncapped commission. New team members typically earn on average $1,000 in commission each month during their first year, actual commissions may vary per person.



Strong candidates for this role must have a high school diploma or GED and:

  • Work well in a fast-paced, professional environment
  • Have strong communication skills
  • Are well organized and pay good attention to detail
  • Ability to deescalate conflict
  • Adaptable to change
  • Computer proficiency
  • Customer service or sales experience

In addition to Wilber's competitive pay and benefits package, we have been voted as a Great Place to Work Certified multiple years in a row, and Fortune Magazine ranked us at 40 for Best Workplaces in Financial Services and Insurance! We value hard work and fair dealings, but also believe in having FUN at work. Here at Wilber, is a great place to get involved with the community and build friendships.


Check out Wilber for yourself!
Great Place to Work Certified
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If you have any questions before applying, please email us at [email protected]


Tags: Collections, Call Center, Customer Service, Collector, Accounts Receivable, Office Job, Full-Time, Accounts Payable, Sales, Negotiation, Desk Job, Trainable, Commission, Office Administrative

Posted 2026-01-17

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