Regional Portfolio Manager

North American Properties and its portfolio companies believe that it all comes down to connections—people to each other; cities to their souls; partners to opportunities; and individuals to experiences that move them.

We believe that by fulfilling people's desire for connectedness, we're creating happier places and experiences that in turn become more successful environments, more vibrant communities and ultimately, a better world. Since 1954, we've balanced a well-capitalized approach and a keen focus on successful execution with a willingness to question conventional wisdom, reimagining and expanding the possibilities for more than $7 billion of assets across the US.

Whether developing multifamily, mixed-use, office, student housing, hotel or retail environments, we're driven to deliver more valuable, meaningful real estate and ventures that transform, inspire, delight and succeed by connecting us all with what matters most.

Job Title: Regional Portfolio Manager

Reports To: Director of Asset Management

Properties Managed: 10 Properties across 6 Locations

Direct Reports: 6 Property Managers and their On-Site Teams

Position Overview:

The Regional Manager is responsible for driving the financial and operational performance of a portfolio of 10 market- rate apartment communities with over 2,000 units. This role directly oversees six Property Managers and their respective on-site teams, ensuring that each asset meets or exceeds performance expectations.

The primary focus of this role is on property-level performance , with a heavy emphasis on leasing velocity, occupancy, rent growth, maintenance efficiency , and overall asset preservation . The Regional Manager serves as a key liaison between the site teams and the Director of Asset Management, translating business goals into operational execution.

Large-scale or portfolio-wide initiatives—including onboarding, training, technology implementation, and resident engagement events—are executed by the Portfolio Support Managers, allowing the Regional Manager to remain focused on site-level outcomes and strategic property performance.

In addition, the Regional Manager will oversee capital improvement (CapEx) projects in coordination with on-site teams to ensure projects are completed on time, within budget, and to quality standards.

Key Responsibilities:

Financial & Operational Oversight

• Monitor and drive performance to meet or exceed property-level targets.
• Conduct regular financial reviews and variance analysis with Property Managers.
• Identify opportunities to improve financial performance through rent optimization, expense control, and operational efficiencies.

Leasing & Occupancy

• Develop and implement property-specific leasing strategies to drive traffic, increase conversion rates, and reduce vacancy loss.
• Monitor leasing performance metrics weekly and support corrective actions where needed.
• Ensure marketing efforts are aligned with property goals and target demographics.

Maintenance & Asset Preservation

• Oversee property maintenance standards and capital needs, ensuring timely completion of service requests and preventive maintenance.
• Partner with maintenance teams to improve curb appeal, unit readiness, and resident satisfaction.
• Ensure compliance with safety standards, building codes, and environmental regulations.

Capital Projects (CapEx)

• Lead and coordinate CapEx initiatives, including renovations, exterior improvements, mechanical upgrades, and other major projects.
• Work closely with site teams to manage timelines, budgets, and quality control.
• Track project progress and report updates and variances to the Director of Asset Management.

Team Leadership & Performance Management

• Lead, mentor, and support Property Managers, holding them accountable to KPIs.
• Conduct regular site visits, performance reviews, and one-on-ones.
• Collaborate with Portfolio Support Managers

Reporting & Strategic Communication

• Provide regular performance updates to the Director of Asset Management.
• Serve as the strategic voice for each community under your oversight, advocating for resources and investments as needed.
• Assist in budgeting and reforecasting processes.

Duties and responsibilities may be adjusted at the discretion of the Director of Asset Management based on the evolving needs of the portfolio.

Qualifications:

• 5+ years of experience in multifamily property management, with at least 2 years in a regional or multi-site leadership role.
• Proven track record of improving financial performance across a portfolio.
• Experience overseeing CapEx projects and working with contractors and construction schedules.
• Strong knowledge of leasing strategies, maintenance operations, and property management best practices.
• Excellent communication, leadership, and organizational skills.
• Proficient in property management software (e.g., Entrata, Real Page, or Yardi) and Microsoft Office Suite.

Working Environment:

• North American Properties is a privately owned real estate company established in 1954.
• This position is expected to be hybrid; the specific in-office, on-site, and remote work schedule will be determined in collaboration with the Director of Asset Management, based on the needs of the role and the applicant's circumstances.

Compensation and Benefits:

• Regional Portfolio Manager position will include an excellent benefit package that includes medical, dental, life, and 401(k). It will provide a competitive salary based on the candidate's experience.

About North American Properties

NAP upholds a professional and deadline‐oriented working environment in an office setting. At NAP, we live our values of Relationships, Ownership, Agility, Strength, and Stability, Courage and Creativity, Empowerment, and Integrity.

North American Properties does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

We look forward to hearing from you!