Risk Management -Program Operations Senior Associate, Office of Regulation and Document Governance (ORDG)

Job Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate in the Office of Regulation and Document Governance, you drive our operating rhythm, connect emerging risks to program execution, and translate data into clear, actionable insights. You partner with document owners and control functions to coordinate regulatory and audit responses, strengthen controls, and maintain accountability. You create concise materials for audiences ranging from new employees to senior executives, ensuring consistent reporting and timely escalation. Together, we improve data quality, speed, and transparency through automation and intelligent solutions.

Job responsibilities

• Coordinate program management across the Office of Regulation and Document Governance using project management tools and innovative solutions.
• Manage plans, milestones, dependencies, and status to drive timely execution and effective escalation.
• Track and report program health, risks, and decisions to senior stakeholders; promote resolution and progress under time pressure.
• Analyze data to develop and maintain key performance and key risk indicators; define owners, sources, thresholds, and cadences.
• Build automated data pipelines and dashboards using LLM Suite, Tableau, Alteryx, and UiPath to streamline reporting and escalation.
• Produce clear, concise materials that translate complex issues into actionable insights for decision makers.
• Coordinate responses to regulatory, audit, and legal requests related to Risk Management and Compliance policies, standards, and procedures.
• Support review of select elements of external financial reporting with stakeholders, driving alignment and consistency across reports.
• Create presentation materials and document visuals tailored to diverse audiences; communicate complex topics with clarity and impact.
• Partner across business and functional areas to align priorities, drive decisions, and land change with strong adoption and controls.
• Leverage automation and intelligent solutions to improve data quality, speed, transparency, and control evidence.

Required qualifications, capabilities, and skills

• Bachelor’s or higher degree in law, finance, accounting, or a related discipline.
• Demonstrated expertise with data analysis and process automation tools (Alteryx, UiPath, large language models) and ability to build executive-ready materials in PowerPoint.
• Excellent skills in Excel, PowerPoint, Word, and Microsoft Teams.
• Exceptional written and verbal communication skills.
• Strong logic, analytical rigor, attention to detail, and a control mindset.
• Professional maturity with the confidence to express a point of view to senior management.
• Proven ability to partner across businesses and functions to achieve outcomes.

Preferred qualifications, capabilities, and skills

• Minimum 5 years of experience in Risk Management, Compliance, Legal, or similar regulatory-facing function, preferably in financial services.
• Experience in risk management, compliance, audit, or controls functions at a financial institution.
• Experience supporting elements of external financial reporting and driving alignment across reports.
• Familiarity with regulatory change management processes, evidence packaging, and stakeholder coordination.
• Experience producing concise, executive-ready materials for senior stakeholders.
• Experience building KPI/KRI dashboards and automated reporting workflows.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.