Quality Assurance Supervisor - 3rd Shift
- Ensure all products meet regulatory, customer, and internal specifications for rolled dough and cookie dough production.
- Maintain compliance with FSMA, FDA, HACCP, GMPs, SOPs, CCP monitoring, Allergen Controls , and plant food safety programs.
- Oversee execution of quality checks, including dough temperature, weight, dimensions, sensory, packaging, label verification and sanitation verification/ validation.
- Investigate process deviations, perform root-cause analysis, and implement corrective and preventive actions (CAPA).
- Review batch records, sanitation records, and quality documentation for accuracy and completeness.
- Develop and deliver one-point lessons on food safety and quality topics for Production and Quality teams to strengthen the site’s food safety culture.
- Supervise, train, and coach QA technicians on 2nd and 3rd shift.
- Enforce quality expectations and hold team members accountable to standards and procedures.
- Provide clear, direct communication to cross-functional teams and escalate issues when necessary.
- Confirm product is produced according to approved formulations and processing parameters for rolled dough and cookie dough.
- Verify metal detector checks, allergen changeovers, sanitation validations, and pre-op inspections.
- Conduct regular line and internal audits, GMP walkthroughs, and documentation reviews to ensure accuracy and compliance.
- Review production, quality, and testing data for trends or anomalies.
- Prepare detailed shift reports, non-conformance documentation, and corrective action summaries.
- Contribute to continuous improvement initiatives focused on quality, yield, and process stability.
- Follow company safety policies and practices to foster a safe workplace and environment for ourselves and our co-workers.
- Makes SAFETY a priority, while carrying out daily activities.
- Maintains a safe, clean, and sanitary working environment always.
- Bachelor’s degree in food science, Chemistry, Quality Assurance or other related field .
- 5 years of r elevant quality assurance experience, preferably in food manufacturing either leading quality projects or overseeing quality teams is strongly desired.
- 7 years or more of Quality Assurance supervisory experience and/ or experience with managing food safety audits (GFSI) may be considered in lieu of degree and experience notated above.
- Knowledge of SQF, HACCP microbiological and sanitation concepts.
- Experience with regulatory concepts (Kosher, Organic, RSPO, Non-GMO, Gluten Free) is preferred.
- Proficient in use of Microsoft Office – Excel, Word, PowerPoint, & Outlook.
- Strong oral and written communication skills.
- Ability to make decisions and work independently with or without supervision.
- Ability to plan workload accordingly to team’s availability, production schedule, and any unexpected circumstances.
- Capability to escalate food safety and quality issues to management team and assist in resolving issues.
- Must be organized, detail-oriented, possess good troubleshooting skills, and be able to prioritize work effectively.
- Maintain regular and acceptable attendance, follow directions, and accept constructive criticism.
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