Marketing & Graphic Design Coordinator

BENEFITS

At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

• Comprehensive health and Rx plans, including a zero-cost option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
• Defined benefit pension plan
• 403(b) retirement plan
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

QUALIFICATIONS:

1. Education:  Minimum Bachelor’s degree in Communications, Graphic Design, Fine Arts, or Marketing required.
2. Licensure:  None
3. Skills/Competencies:

• Proficiency in: InDesign, Photoshop, Microsoft Office Suite and social media platforms.
• Creative and artistic ability.
• Thorough knowledge of design and design concepts in digital, print, and display.
• Must demonstrate ability to understand target audience requirements and translate into effective communication pieces.
• Must be a creative, conceptual thinker who is able to juggle multiple tasks and work in a collaborative environment.
• Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
• Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
• Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
• Problem Solving & Decision Making: Recognize problems and responds appropriately and creatively; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Service Orientation: Anticipate, recognize, and meet the needs of others, whether they are clients or not.
• Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions. Must have proficiency in the Microsoft Office Suite.

1. Experience: A minimum of one year of related experience required.
2. Minimum of one to two years of creative development and production experience required. Experience in photography, videography, html, and CSS a plus.

JOB SUMMARY: The Marketing and Graphic Design Coordinator plays a key role in supporting Wingspan Care Groups’ marketing, communications, and brand initiatives. This role combines strong graphic design skills with marketing coordination responsibilities to ensure the consistent, creative, and effective presentation of the organization across all platforms. The Coordinator produces high-quality visual content, supports marketing campaigns, and assists in managing the organization’s digital presence. Further, the Coordinator designs expertise, a strong creative eye, and proficiency in producing visually compelling materials across print and digital platforms.

This position works closely with the Division Director to ensure the successful achievement of Division goals as well as with the members of Wingspan Care Group. Additionally, this position collaborates closely with the Director of Marketing and Communications to manage and facilitate aspects of the Wingspan Care Group’s external relations program, internal communications activities, and activities related to brand management. Moreover, this position also provides administrative support to the Development Division, including activities related to special events, fund raising and general administrative duties.

ESSENTIAL DUTIES:

• Graphic Design & Branding

1. Create visually compelling graphics, layouts, and materials for print and digital use (brochures, flyers, social media graphics, presentations, reports, signage, etc.).
2. Maintain and apply brand standards across all design projects.
3. Collaborate with internal stakeholders to develop concepts and translate ideas into professional visual assets.
4. Produce graphics optimized for web, social media, email, and multimedia platforms.
5. Manage and organize digital assets, templates, and brand files.

• Marketing & Communications

1. Assist with the planning, development, and execution of marketing campaigns and communication strategies.
2. Draft and edit content for newsletters, social media, website updates, email campaigns, and promotional materials.
3. Coordinate project timelines, gather necessary materials, and ensure deliverables meet quality and brand standards.
4. Work closely with the Director of Marketing and Marketing Specialist to support the management of social media by creating content, scheduling posts, and monitoring engagement.
5. Support the ongoing maintenance and updating of agency websites.
6. Assist with video editing, photography, and multimedia production as needed.

• General

1. As needed, provide support and back up to Development Division colleagues.
2. Attend weekly Development Division meetings.
3. Attend and support all special events of Wingspan agencies.
4. General administrative support of the Development Division.
5. Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
6. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
7. Other duties as assigned by management.

Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories.