Energy Customer Service / Sales Rep
Job Description
Job Description
We are seeking an Energy Customer Service / Sales Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
This is an in store customer service and sales role. THERE IS NO DOOR TO DOOR INVOLVED.
We are looking for energetic and ambitious candidates that want to grow and move up into a leadership or a management role in the future.
This is an hourly position as well.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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