Inside Direct Sale Specialist

Requisition Number: 218147

Job Description

Cintas is seeking an Inside Direct Sale Specialist responsible for managing all lead activity generated from the service team. This role ensures timely follow-up on service-generated leads, drives conversion by actively engaging customers and closing sales, and sets new buyers up on Shop myCintas to enable ongoing purchases which will yield future direct-sale growth. The Inside Direct Sale Specialist plays a key role in creating a seamless customer experience, strengthening partnership with operations, and contributing to increased revenue through efficient lead management and proactive sales support.

Key Responsibilities Include:
• Receive and own sales leads from customers; ensure timely outreach, needs assessment, and follow-through to close the sale.
• Enter and maintain all sales activities, opportunities, statuses, and notes in Dynamics to ensure accurate pipeline visibility and reporting.
• Follow up on all outstanding quotes and opportunities to move deals forward and resolve any questions or barriers to purchasing.
• Provide professional, responsive, and solution-oriented support to customers to enhance satisfaction and encourage ongoing business.
• Monitor sales activity, conversion rates, and customer engagement to meet or exceed revenue and productivity targets.

Successful candidates will:
• Take initiative on leads, follow-ups, and customer needs without waiting to be prompted. Drive opportunities forward and treats every lead like a priority.
• Manage multiple leads, quotes, and follow-ups at once; prioritizes based on urgency, revenue potential, and operational needs.
• Use clear and effective verbal communication skills with guidance to express ideas, request actions and formulate plans or policies.

Skills/Qualifications

Required:
• High School diploma or GED Required
• Minimum two years of sales experience in a professional environment.

Preferred:
• Bachelor’s degree preferred
• Prior experience inside phone sales preferred.

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Sales
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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