Software Support Developer

: Posted: 5/16/2024 Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with testing facilities located in the US and sales and distribution facilities located in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio. About the Role: We are looking for a support developer to join our nimble, experienced, & effective team. At Q-Lab, our Business Systems group is responsible for supporting key enterprise software systems, such as: ERP (Enterprise Resource Planning), CRM (Client Relationship Management), Q-Portal (customer web portal), and LIMS (Laboratory Information Management System). You will be responsible for enhancing these systems, fixing bugs, interfacing with end users, and providing general overall programmatic support. We cross train our developers on all platforms, tools, languages, and systems. Q-Lab's developers regularly comment on how fun and challenging it is to support such a broad scope of business systems. Our ultimate goal is to apply technology in ways that increase revenue, decrease costs, and/or increase customer satisfaction. **This position requires employee to be onsite a minimum of 3 days a week** Responsibilities:

• Produces software for Q-Lab's web, database, and client server business applications.
• Uses Microsoft Visual Studio (Winforms, ASP.NET, VB .NET, C#) to develop front-end interfaces.
• Uses Microsoft SQL Server to design, modify, and write business logic within databases.
• Uses Crystal Reports and SSRS Reporting Services to develop reports.
• Follows Q-Lab's standard development practices and techniques.
• Works on front office (e.g. Sales, Repair, Marketing), back office (e.g. Accounting, Purchasing, Order Desk) and LIMS (Laboratory Information Management Systems) software.
• Writes business requirements and technical specification documents.

We Require/Prefer:

• Bachelors degree in Computer Science/IT, equivalent professional work experience, or the raw intellectual aptitude.
• Evidence of achievement in work or school history.
• Experience with Microsoft's .NET and SQL Server development tools.
• Ability to manage competing priorities.
• Strong verbal and written communication skills.
• Strong customer service orientation.

We offer:

• Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio.
• A Northeast Ohio Top Workplace environment - 9 years running!
• A proven track record of success.
• Excellent compensation package including year-end bonus and company-funded retirement plan.
• Comprehensive benefits: Health, Vision, Dental, Disability and Life.
• Generous Paid Time Off, and Holidays.
• Fun, friendly working atmosphere!

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Job Type: Full-time Ability to Commute:

• Westlake, OH 44145 (Required)

Work Location: Hybrid remote in Westlake, OH 44145