Trainer

Chick-fil-A Crocker Park
Westlake, OH

Job Description

Job Description

More than just a job; an opportunity.



Chick-fil-A Crocker Park hires employees that wish to acquire skills to enhance their career portfolio. Employees gain experience that goes beyond just serving guests and great food. Personal growth and career advancement can be attained through learning the business principles and daily practices from one of the fastest-growing quick-service restaurants in the country.

BENEFITS
Sundays off
Flexible work schedule
Discounted food
Competitive pay
Opportunity for growth and advancement
Scholarship opportunities | $1000, $2500, $25,000 Requirements/Responsibilities

REQUIRED
Displays enthusiasm, courtesy, and hospitality by incorporating operational excellence, 2nd mile service, and emotional connections with our guests and employees
Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
Ability to communicate effectively with both guests and team members
Honors and encourages others to follow the visions and values of the restaurant
Displays patience, a desire to continuously learn, comfort with diversity and emotional intelligence
Must be an excellent coach, communicator and team builder
Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 pounds

RESPONSIBILITIES
Demonstrates knowledge of the brand and menu items
Models and supports clear communication between the front counter and kitchen staffs
Follows Chick-fil-A’s operational policies and procedures
Works closely with the Training Director to develop the team while creating a positive work culture
Develops employees through a training program and coaching
Assists the leadership team with assessments, evaluations, etc.
Communicates employee performance and policy/procedure violations to Training Director
Complete understanding of key positions in either the front or back of the store
Takes initiative during non-peak hours to complete side duties
Troubleshoots minor guest issues
Maintains a clean and pleasant environment Special Instructions

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Posted 2026-03-20

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