Resident Transport Driver

Willoughby, OH

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Driver provides transportation for residents and patients in accordance with company standards and federal, state, and local standards, guidelines, and regulations to ensure that transportation is provided in a clean, safe, and timely manner.

Essential Activities and Tasks

Expectations Management - 50%

  • Provides efficient transportation services to individuals and groups driving vehicles safely according to schedule

  • Maintains a clean vehicle checking the inside regularly and picking up trash and vacuuming as needed. Takes vehicle to car wash and cleans outside of vehicle as assigned.

  • Observes safety and security procedures while transporting residents/patients.

  • Notifies supervisor of any changes and/or cancellations in the daily transportation schedule.

  • Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department.

  • Attends all-employee and departmental meetings and in-service training as scheduled or as directed.

Asset and Materials Management - 20%

  • Maintains a safe vehicle and performs vehicle inspections as directed.

  • Reports repairs, service needs, and unsafe conditions to supervisor.

Administration and Reporting - 20%

  • Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

  • Completes logs, reports, and other documentation accurately and submits to supervisor.

Care Management and Service Delivery - 10%

  • Listens and responds to the needs of residents/patients and staff members.

  • Greets and assists residents/patients in and out of the vehicles as needed.

All other duties as assigned.

Qualifications

Education

  • High school diploma or equivalent required.

  • Completion of the Ohio Department of Aging DRIVE and defensive driving courses or willing to complete.

  • Completion or willing to complete the Federal Transportation Administration drug and alcohol reasonable suspicion and post-accident training program if applicable.

  • Minimum four-hour Defensive Driving Certification through the National Safety Council or willing to obtain.

Experience

  • Experience driving by providing transportation services preferred.

  • Knowledge of state and federal driving laws and regulations required.

  • Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet preferred.

Other Qualifications

  • Must be able to read, write, speak, and understand the English language.

  • Must possess a valid driver’s license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Working Conditions and Special Requirements

  • Sitting - Up to 8 hours/day

  • Standing - Up to 2 hours/day

  • Walking - Up to 4 hours/day

  • Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds

  • Driving - Up to 8 hours/day

  • Work weekends, evenings, and holidays - Required as scheduled

  • Subject to falls, burns, odors, and cuts - Work day

  • Subject to residents/pa with various disease processes - Occasional

  • May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day

  • Risk Category for Exposure to Bloodborne Diseases - II

Posted 2026-01-23

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